Knowledge, attitude and behaviour of dental health care providers towards health electronic record systems in Saudi Arabia

Abstract

Objectives The present study aimed to discuss the knowledge, attitude and behaviour of dental health care providers towards electronic health record system in Saudi Arabia. Methods The study adopted a questionnaire survey in which information regarding demographics, maintenance and effectiveness of electronic health record systems (EHRs) were mentioned. The data were collected from 270 participants from five regions in Saudi Arabia. Discussion Electronic health record systems were found to be an important tool in collecting the information of patients without wasting time. An agreement between participants regarding the potentiality of EHRs to reduce medical errors was also detected. Conclusions Few factors such as privacy concerns, staff compliance and cost were found to be the factors influencing the attitudes of health care providers towards the adoption of EHRs. Thus, EHRs can be made efficient by addressing the problems to change the perceptions of health care providers.

Evaluating the Readiness of Mobile Technology with Respect to e-Heath for Medication in Saudi Arabia: An Integrative Perspective

“…In the same way, aspects related to the privacy of patient information, costs, and lack of technical training and supporting staff are obstacles that accentuate people's lack of trust in the e-health system. 34,35 In this sense, privacy and lack of trust are important parameters that need to be clarified in order to boost e-health readiness in Saudi Arabia. Faced with this situation, motivational programs should be implemented to increase the awareness of the population towards the adoption of electronic health systems.…”

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“…Data were obtained from 270 participants from five regions of Saudi Arabia. Privacy issues, personnel compliance, and costs have been described as factors that affect the attitudes of health care providers towards the implementation of EHRs (Sayed, 2019).…”

“…This is because e-health is expected to advance the speed at which healthcare services are delivered to patients in various locations (Almalki et al, 2011). In the same vein, e-health is also expected to improve healthcare safety as e-health promotes the effective use of data while care is provided to the patients (Sayed, 2019). However, these essential areas are expected to transform the healthcare systems when e-health is used.…”