Knowledge creation and new product performance: the role of creativity

Chang, Jin‐Fu; Hung, Kuang‐Peng; Lin, Ming-Ji James

doi:10.1111/radm.12043

Cited by 66 publications

(41 citation statements)

References 115 publications

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“…S -Insignificant Negative E -Insignificant Negative C -Positive I -Positive [19] Human capital KCP significantly influences on human capital. No investigation on each SECI process…”

Section: Knowledge Creation and Organizational Performancementioning

confidence: 98%

The Effects of Knowledge Creation Process upon the Organizational Performance: A Study of Thai Banking Industry

Arijitsatien¹,

Ractham²

2017

IJCH

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Abstract-Asknowledge-based economy emerged, knowledge management (KM) turns to be a principle for organizations to maximize to the value of knowledge. Among KM domains, knowledge creation is the most concerned aspect when it comes to innovation, creativity, performance, and learning. Reviewing on academic literature, the application of SECI model, a well-known knowledge creation theory, is hardly seen in Southeast Asian countries especially in banking industry. The objective of this study is to investigate the effects of knowledge creation upon the organizational performance. The research scope is banking industry in Thailand, focusing on commercial banks. The goal of research was achieved by developing statistical testing using multiple regression. Findings indicate that knowledge creating process positively affect to organizational performance. However, based on Holistic scorecard framework, not all modes of SECI process significantly affect to each perspective of organizational performance. Knowledge creation process is also influenced by collective culture and the nature of banking industry which makes each SECI process affects differently to organizational performance.Index Terms-Knowledge creation process, SECI model, knowledge management, organizational performance. I. INTRODUCTIONSince the world economy has moved to the knowledge based and global economy, Knowledge management (KM) becomes the important principle in organizations to maximize the value of knowledge and capture them from knowledge workers. There are two main points why an organization needs KM. First, knowledge is like other resources which require management to support allocation and development. Second, management mechanisms are needed to change knowledge into business outcomes [1]. KM has become the topic in banking industry since 1996 when World Bank initiated KM concept [2]. It is truly important in banking industry because banking operations required the higher complexity of knowledge than in most industries [3]. Even though KM is one of the key success factors in banking business, it seems to have a few interesting of KM within banks in Southeast Asian countries. Therefore, there is still have room for further studies of KM in these countries.Considering among KM domains, "Knowledge Creation" is the most concerned aspect when it comes to innovation, creativity, performance, and learning. The quicker the creation and consolidation of knowledge in business process, the higher capability to innovate of an organization [4]. Knowledge Creation is mainly about knowledge generation and application which leads to the company's new capabilities while innovation is concerned with turning the new capabilities into value products and services [5]. In term of creativity, the larger of knowledge based in organization, the higher level of advanced learning and finally leads to higher organizational creativity [6]. As the view of organizational performance, knowledge creation process has a significant connection with organizational learning which is...

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“…S -Insignificant Negative E -Insignificant Negative C -Positive I -Positive [19] Human capital KCP significantly influences on human capital. No investigation on each SECI process…”

Section: Knowledge Creation and Organizational Performancementioning

confidence: 98%

The Effects of Knowledge Creation Process upon the Organizational Performance: A Study of Thai Banking Industry

Arijitsatien¹,

Ractham²

2017

IJCH

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“…One more research area looks at the creative use of IT (Wang et al, 2013). The integration of external knowledge into the creative process has also received considerable research attention (Chang et al, 2014;Dennis et al, 2013;Jenkin et al, 2013; N. Kim et al, 2013;Ren et al, 2014;Tang, 2014). Additionally researchers have emphasized various types and aspects of feedback in creative-process facilitation (F. Chen et al, 2014;Hildebrand et al, 2013), recognition of creative solutions within virtual environments , individual mental aspects (Nguyen and Zeng, 2014), and creative tasks and goals formulation (Fabricatore and López, 2013;Gong et al, 2013).…”

Section: Information System Users' Creativity: a Meta-analysis Of Thementioning

confidence: 99%

Information system users’ creativity

Pacauskas

Rajala

2017

ITP

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Highlights• The study explores the effect of information technology on individual users' creative performance.• The authors link theories of flow and cognitive load to the analysis of creativity.• Ease of use is found to drive users' creativity by lowering cognitive load.• A challenging task fosters creativity if the user is immersed in the activity.ABSTRACT Purpose -Information technology has been recognized as one of the keys to improved productivity in organizations. Yet, existing research has not paid sufficient attention to how information systems influence the creative performance of individual users.Design/methodology/approach -This study draws on the theories of flow and cognitive load to establish a model of the predicted influences. We hypothesize that information technology supports creativity by engaging individuals in a creative process and by lowering their cognitive load related to the process. To test these hypotheses, we employ a meta-analytical structural equation modeling approach using 24 previous studies on creativity and information systems use. Findings -The results suggest that factors that help the user to maintain an interest in the performed task, immerse the user in a state of flow, and lower a person's cognitive load during information system use can affect the user's creative performance.Research implications -Our findings imply that a combination of the theories of flow and cognitive load complements the understanding of how information systems influence creativity.Originality/value -This paper proposes an explanation on why information systems affect creativity, which can be used by scholars to position further research, and by practitioners to implement creativity-support systems.We pose the following research question: How does information systems use influence the creative performance of individuals in a creative work process? To address this question, this study proposes a conceptual model that incorporates two theories-flow and cognitive load. Based on these two theoretical perspectives, we establish a number of hypotheses on the factors that influence the user's creative performance. The hypotheses are tested using structural equation modelling in a meta-analytical research setting, which utilizes the findings of 24 previous studies of creativity and information systems as a sample dataset.This study is structured as follows. After this brief introduction, the upcoming section reviews recent works on the links between creativity and IS use. Thereafter, we describe the main concepts of the study and form testable hypotheses. In the remaining sections, we describe our method used to test the model, present the results, and discuss the implications of the study for research and practice. THEORETICAL BACKGROUNDCreativity has been an area of perennial interest to the IS research community. It is widely discussed in entrepreneurship, management, psychology, human resources disciplines, and also in the area of information systems. Researchers have been especially interested in how d...

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“…The integrated company advantage also provides a measurement that can measure the specific behaviors for the parent company, pointing out the advantages and disadvantages. Meanwhile, the integrated company advantages provide a standard for the parent company that can testify the effectiveness of its strategies [13]. According to the standard, the parent company can ensure how can the current policies, directions, and actions increase its future integrated advantage.…”

Section: The Realization Of Integrated Advantagesmentioning

confidence: 99%

“…Therefore, the business department generates the value, and it must realize the value created by the parent company. In conclusion, the challenge of the parent company is whether it can generate value to the business department [13].…”

Section: The Realization Of Integrated Advantagesmentioning

confidence: 99%

The Internal and External Resource Integration in Operation Process: A Case Study

Wang¹

2016

JSSM

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Currently, competitions among companies are not competitions between single companies, but are competitions between networks. Hence, it is very important for companies to know how to establish an effective external resource management and coordination mechanism. Company A, has achieved the integration of resource in different industries and departments, integrating the resource of various levels to a large scale. Vertically, it integrated the regional and industry resource; horizontally, it integrated the resource from internal departments and related cooperative companies. This thesis analyzes different integration models in terms of resource integration provider, network services provider, innovation network. And furthermore we focus on Company A to reveal how to integrate internal and external recourses to achieve integration advantage.

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Knowledge creation and new product performance: the role of creativity

Cited by 66 publications

References 115 publications

The Effects of Knowledge Creation Process upon the Organizational Performance: A Study of Thai Banking Industry

The Effects of Knowledge Creation Process upon the Organizational Performance: A Study of Thai Banking Industry

Information system users’ creativity

The Internal and External Resource Integration in Operation Process: A Case Study

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