Knowledge Management

Kasemsap, Kijpokin

doi:10.4018/978-1-5225-2956-9.ch012

Cited by 3 publications

(1 citation statement)

References 137 publications

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“…The domain-based evaluation strategy used in this study is one of the five types of SLR [35]. The main goal of domain-based reviews [38], in contrast to other review types [39][40][41], is the expansion of a field or topic. This study carried out an SLR to investigate knowledge management, its impact on consumer buying patterns, and the usage of big data in customer interactions.…”

Section: Review Approachmentioning

confidence: 99%

Impact of Big Data and Knowledge Management on Customer Interactions and Consumption Patterns: Applied Science Research Perspective

Khan,

Shao

2024

Eng. Technol. Appl. Sci. Res.

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This study aims to systematically review the literature on the impact of big data and knowledge management on customer interactions and consumption patterns from an applied science perspective. A comprehensive search strategy was implemented in seven scientific publication databases. The inclusion criteria consisted of original research articles published in English, excluding gray literature, book chapters, and conference proceedings. A total of 400 articles were retrieved, and 40 articles met the inclusion criteria after two rounds of screening. The selected articles were analyzed following a mixed-method approach incorporating qualitative and quantitative data analysis techniques. Thematic analysis was deployed to identify recurring themes and patterns in the articles, while descriptive statistics were used to summarize the study characteristics. The data analysis showed that big data and knowledge management significantly affect customer interactions and consumption patterns, with most studies focusing on the retail and banking sectors. The findings of this study have several theoretical and practical implications. From a theoretical point of view, this review contributes to the growing body of literature on the intersection of big data, knowledge management, and consumer behavior. From a practical perspective, the results can inform policymakers and practitioners on leveraging big data and knowledge management in order to improve customer interactions and consumption patterns.

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Section: Review Approachmentioning

confidence: 99%

Impact of Big Data and Knowledge Management on Customer Interactions and Consumption Patterns: Applied Science Research Perspective

Khan,

Shao

2024

Eng. Technol. Appl. Sci. Res.

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The Importance of Knowledge Creation and Knowledge Sharing

Kasemsap

2018

Handbook of Research on Knowledge Management for Contemporary Business Environments

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This chapter explains the overview of knowledge creation; the applications of knowledge creation; the overview of knowledge sharing; knowledge sharing and social media; and the advanced issues of knowledge sharing. Knowledge creation and knowledge sharing are the essential components of knowledge management (KM) for achieving sustainable competitive advantage. With the support of advanced technologies, knowledge creation and knowledge sharing can be productively utilized in various organizations. When knowledge is created and shared, executives and management must distribute that knowledge to their employees toward organizational success in a timely and effective manner. To gain the effective organizational learning, creating and sharing knowledge should be added in the organizational policy, and should be executed through workplace communication among organizational employees.

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An Overview of Global Health Initiatives and Practices

Kasemsap

2018

Optimizing Health Literacy for Improved Clinical Practices

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This chapter presents the overview of global health literacy, the advances issues of global health literacy, global health literacy and the internet utilization, global health literacy and disease management, and global health literacy and diabetes. Global health literacy is the important subject that is related to the individual's ability to understand and manage any healthcare issue. Global health literacy should be enhanced through healthcare providers and healthcare organizations. Global health literacy can help people prevent their health problems, protect their health, and manage their healthcare problems in a timely and effective manner. People who understand health instructions usually make fewer mistakes when taking medicine or preparing for the medical procedures toward the reduction of medical errors in global healthcare.

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Knowledge Management

Cited by 3 publications

References 137 publications

Impact of Big Data and Knowledge Management on Customer Interactions and Consumption Patterns: Applied Science Research Perspective

Impact of Big Data and Knowledge Management on Customer Interactions and Consumption Patterns: Applied Science Research Perspective

The Importance of Knowledge Creation and Knowledge Sharing

An Overview of Global Health Initiatives and Practices

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