Knowledge Management Challenges For Global Business

Kalkan, Veli Denizhan

doi:10.19030/iber.v4i10.3623

Cited by 4 publications

(5 citation statements)

References 60 publications

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“…Moreover, there are other KM challenges, such as the problem of creating shared understanding, putting communities in charge and issues in improving information overload (Fischer & Ostwald, 2001). Additionally, dealing with tacit knowledge and IT utilisation, cultural complexity, attention to human resources, organisational structures and increasing business competition have been identified as KM challenges faced by global business today (Kalkan, 2005).…”

Section: Knowledge Management Challengesmentioning

confidence: 99%

“…The above evidence indicates that organisations may improve KM programmes by first communicating the definition and awareness of what KM is all about so that messages would be delivered more effectively to all organisational members. Kalkan (2005) highlighted that at the beginning of the KM initiatives, organisations will face challenges to The two interpretative orders emerging from the data…”

Section: Process and Infrastructure Issuesmentioning

confidence: 99%

“…As such, trust among individuals is crucial in facilitating the creation of effective culture, whereby individual willingness to support each other can be achievable through collaborations and a sense of faith among the individuals (Ho et al, 2014). In this context, human resources department's role is crucial because this particular department has the ability to encourage the culture of sharing knowledge among employees (Kalkan, 2005). Hence, effective human resources management policies must be implemented.…”

Section: Cultural Issuesmentioning

confidence: 99%

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Establishing a knowledge-based organisation

Nor

Khairi

Rosnan

et al. 2020

INMR

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Purpose Studies on knowledge management (KM) and its effect on organisational innovation and firm performance have been carried out and subsequently proven. However, the consequence is that KM programmes did not achieve the expected results that they were designed for. Considering the issue mentioned above, a KM shortfall and its underlying challenges seem to exist. The purpose of this study is to assess the current practices of KM, lesson learnt and KM challenges in Malaysian organisations from various types of industries. Design/methodology/approach The study was conducted with information gathered through a focus group of managers with different hierarchical levels, different types of companies, from multinational corporations to state organisations. This inductive approach was adopted to gain a grounded, rich, local and lived understanding of the process based on the case studies of eight Malaysian organisations that represent the major industries in the Malaysian economic sectors. Additionally, the information gathered was further supported with secondary data that consisted of a case study report of the eight organisations on their KM programmes’ implementation. Findings The overall results showed that the practice of KM in Malaysian organisations typically displays the following two challenges: (1) process and infrastructure issues and (2) cultural issues. Organisational culture remains the main obstacles faced by most of the organisations in adopting KM. As a lesson learnt, managers should also focus on the after-effect of KM programmes on soft human issues such as employees’ satisfaction and well-being. Research limitations/implications The authors believe that further research is required considering KM challenges and employee satisfaction or well-being to improve KM performance among different groups of employees through such methods as research survey. Practical implications The findings can act as a guideline for any organisations to address when adopting KM. Identification of the KM challenges provides the basis for organisations to attach considerable importance to employees’ satisfaction and well-being to enhance the chances of successful KM programmes. Managers should take a proactive approach in creating an appropriate atmosphere to cultivate KM culture among employees. Originality/value This study offers not only challenges in implementing and sustaining an effective KM system within organisations but also promotes moving the KM literature to the next stage where there is a lack of concern on KM implementation effect on “soft” human issues from the perspectives of employees. This is due to organisations tend to eradicate people’s performance in terms of employee well-being and satisfaction and to the author’s knowledge, this has been largely unexplored in previous research.

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Section: Knowledge Management Challengesmentioning

confidence: 99%

Section: Process and Infrastructure Issuesmentioning

confidence: 99%

Section: Cultural Issuesmentioning

confidence: 99%

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Establishing a knowledge-based organisation

Nor

Khairi

Rosnan

et al. 2020

INMR

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“…Knowledge Management is activities such as finding, retrieving, disseminating, and implementing knowledge to increase and reduce costs that impact company or organizational goals (Fernandez, 2010). It is hoped that the existing layers of the organization will absorb knowledge and insight quickly about its business or operations so that the organization can be mutually sustainable in maintaining and carrying out its processes (Kalkan, 2005). To have a business that can adapt well in the face of various kinds of obstacles requires sufficient and broad knowledge by the company or organization (Kalpič, 2006).…”

Section: Introductionmentioning

confidence: 99%

Designing a knowledge management system with big data for data and information center of the Indonesian Ministry of health on software development

Setiawan,

Wang

2023

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Every company has essential information. This information can become company knowledge. Knowledge must be organized so that learning is often used optimally. If knowledge is optimally organized, people who want to use it will find it difficult to find it. Therefore, knowledge management is needed. Knowledge management is used everywhere. In this case, knowledge management will be used for application development. This knowledge was previously processed using ETL, where data would be collected, filtered, and combined with various sources. This knowledge management will be integrated with big data in the software development process so that users can easily find the necessary knowledge.

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“…Although the underlying benefits of KM in educational institutions are substantive, effective implementation of KM is hard to realize (Verespej, 1999) since organizations, including sub-units such as departments, inevitably encounter inherent challenges in implementing effective KM practices (Nadason, Saad, & Ahmi, 2017). In general, according to Kalkan (2005), KM barriers or challenges facing by organizations today are how to deal with tacit knowledge, utilize IT, develope new organizational culture, and organizational structures. The educational institutions, such as academic departments are constantly exposed to key challenges in KM implementation (Khakpour, 2015).…”

Section: Introductionmentioning

confidence: 99%

Untangling Barriers in Knowledge Management: A Case Study on the Department of Commerce, Yangon University of Economics (YUECO)

2021

BJSSH

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Knowledge Management (KM) is known to be key to the long-term management success of knowledge-based units. In educational settings, KM is the effective of information to improve the use and sharing of valuable knowledge and information flow. Effective knowledge management practices are defined by acquisition, retention, and sharing, amplifying staff and students' teaching and learning abilities. However ,KM barriers tend to persist, and the presence of barriers impedes the attainment of objectives in educational setting. In particular, while the academic research on KM barrier is available in other manufacturing indsury such as IT (Karamat et al., 2018), to the best of our knowledge the topic of KM barriers concentrated in education is a scarcity in published research studies (Veer Ramjeawon & Rowley, 2017), and the empirical study has never done before for the departmental level including in Myanmar. Therefore, this study aims to uncover the barriers of each micro-KM practice in an academic department. An exploratory case study was conducted by interviewing seven participants who are academic staff in the Department of Commerce, Yangon University of Economics. The participants revealed that individual factors underpin knowledge acquisition, organizational factors impact knowledge retention, and both individual and organization-level barriers manifest in the knowledge sharing process. Therefore, it is advocated that resources such as time, space, and autonomy for individual knowledge creation, as well as cultural intervention, are requisite for fostering an atmosphere of knowledge sharing at the departmental level. As research contribution, effective knowledge management practices can improve the current situation of the department because it can have a great impact on the departmental outcomes and performance, which in turn leads to the objectives of teriatory education.

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Knowledge Management Challenges For Global Business

Cited by 4 publications

References 60 publications

Establishing a knowledge-based organisation

Establishing a knowledge-based organisation

Designing a knowledge management system with big data for data and information center of the Indonesian Ministry of health on software development

Untangling Barriers in Knowledge Management: A Case Study on the Department of Commerce, Yangon University of Economics (YUECO)

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