2018
DOI: 10.22190/fueo1803189s
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Knowledge Management: Evidence From Serbian Banking Sector

Abstract: Knowledge management is necessary in order to face the contemporary challenges in banking industry, related to hyper-competition, market differentiation and improvement of business performance. It involves several phases, and the paper focuses on the knowledge creation and knowledge sharing. Also, a brief insight into the features of an organizational culture that supports knowledge management is provided. The goals of the research are to determine the levels of knowledge creation, knowledge sharing and knowle… Show more

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Cited by 2 publications
(2 citation statements)
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“…Also, most of the previous research has been undertaken in more developed countries. The paper, thus, addresses this omission and provides insight in relation to Serbia, where the economy is still in transition and such studies remain rare (Stojanovic-Aleksic et al, 2018;Radovanovic and Matovic, 2016). The majority of studies in the field of organizational antecedents of knowledge creation and knowledge sharing were completed in developed countries and their findings may not necessarily be applicable in other contexts, such as in transition economies, where the business environment is characterized by high uncertainty, political and legislative volatility and on-going institutional reforms.…”
Section: Introductionmentioning
confidence: 99%
“…Also, most of the previous research has been undertaken in more developed countries. The paper, thus, addresses this omission and provides insight in relation to Serbia, where the economy is still in transition and such studies remain rare (Stojanovic-Aleksic et al, 2018;Radovanovic and Matovic, 2016). The majority of studies in the field of organizational antecedents of knowledge creation and knowledge sharing were completed in developed countries and their findings may not necessarily be applicable in other contexts, such as in transition economies, where the business environment is characterized by high uncertainty, political and legislative volatility and on-going institutional reforms.…”
Section: Introductionmentioning
confidence: 99%
“…Knowledge management has emerged as one the most important areas in management practices. Most decisions in banking sector are knowledge based, through knowledge management, employees can access, store and share various knowledge, as well as work to renew knowledge and exchange ideas and experiences at various levels of administration [19][20][21]. KM simplifies the delivery of effective information that are used in institution's processes from planning, consulting and decision making [22][23][24].…”
Section: Introductionmentioning
confidence: 99%