Knowledge Management in healthcare libraries: the current picture

Hopkins, Emily

doi:10.1111/hir.12183

Cited by 7 publications

(5 citation statements)

References 6 publications

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“…Healthcare systems, as well as micro-level health facilities, generally depend on data and information collected by patients, medical doctors, or obtained from scientific studies [ 39 , 40 ]. In this context, management of information, knowledge creation and knowledge sharing, are key areas in the healthcare system.…”

Section: Literature Reviewmentioning

confidence: 99%

The role of information communication technologies as a moderator of knowledge creation and knowledge sharing in improving the quality of healthcare services

et al. 2022

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This study examines the role of knowledge creation, knowledge sharing and information communication technologies, which are organizational factors that influence the quality of healthcare services. In today’s knowledge-intensive environment, understanding and gaining in-depth knowledge on how to improve the quality of healthcare services is gaining in importance and recognition. Quantitative data collected in 2019 with 151 respondents employed in healthcare organizations was used. Running a series of hierarchical linear regression models, we found a significant positive relationship between knowledge creation and quality of healthcare services, and a significant positive relationship between knowledge sharing and quality of healthcare services. Empirical data additionally provides support for information communication technologies that act as a moderator both in the relationship between knowledge creation and knowledge sharing with quality of healthcare services. With our data, we provide empirical backing for the impact of knowledge creation, knowledge sharing and information communication technologies on the quality of healthcare services that are provided by Montenegrin healthcare organizations. Our paper offers theoretical and practical implications derived from our research study.

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Section: Literature Reviewmentioning

confidence: 99%

The role of information communication technologies as a moderator of knowledge creation and knowledge sharing in improving the quality of healthcare services

et al. 2022

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“…This shift emphasised how evidence and knowledge could be used, the implicit and the tacit, to inform health care decisions. At the outset we were keen to build on the positive contribution librarians have made supporting evidence-based healthcare (Hopkins, 2017, p. 104). The aim was to extend beyond provision of information and evidence or just the management of knowledge.…”

Section: What Do We Mean By Knowledge Mobilisation?mentioning

confidence: 99%

Driving change with evidence and knowledge: Transforming knowledge services for the NHS across England

Day

Goswami²

2020

Business Information Review

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Health Education England (HEE) through its publication of Knowledge for Healthcare (HEE (2014) Knowledge for Healthcare: a development framework for NHS Library and Knowledge Services in England 2015–2020. https://www.hee.nhs.uk/sites/default/files/documents/Knowledge_for_healthcare_a_development_framework_2014.pdf sets out an ambitious vision to transform NHS Library and Knowledge Services at a time of great change for the health service. Five years on this article outlines the key strand of work undertaken to mobilise evidence and organisational knowledge at scale across the health service in England. Using evidence and knowledge is crucial to drive and sustain change and the role of librarians and knowledge specialists is business critical to underpin this service transformation in healthcare. Driver diagrams were used to plan the work to encourage NHS organisations to apply and use evidence, build know-how, continue to learn and drive innovation. Engagement with senior stakeholders was a critical enabler and the impact of the #AMillionDecisions advocacy campaign to highlight the multiple benefits of working with librarians and knowledge specialists is considered. The development of practical tools has supported delivery. These have included a maturity model self-assessment tool to identify opportunities to use evidence and knowledge by senior leaders and updating of the NHS Knowledge Mobilisation Framework e-learning and postcards to enable healthcare staff to use simple knowledge management techniques to share their knowledge and learning. This work was dependent upon developing the skills of existing health librarians and various approaches are described. The article concludes with a reflection on the recommendations from the Topol Review (Topol E (2019) The Topol Review. Preparing the healthcare workforce to deliver the digital future. An independent report on behalf of the Secretary of State for Health and Social Care. https://topol.hee.nhs.uk/wp-content/uploads/HEE-Topol-Review-2019.pdf (accessed 31 January 2020)) to expand the knowledge specialist workforce and outlines future developments planned for the next 5 years and beyond.

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“…The scoping review by Ma, Stahl, and Knotts (2018) described nine evolving and active roles, with embedded librarians as a strong theme. Several authors have identified external and occupational drivers of change, and discussed the need for the profession to respond (Brettle & Urquhart, 2011;Crum & Cooper, 2013;Henderson, 2014;Holst et al, 2009;Hopkins, 2017;King & Lapidus, 2015;McGowan, 2012;Murphy, 2013). Hallam et al (2010) concisely stated the challenges and outlook for the health librarian workforce: "Traditional library work is diminishing, professional boundaries are blurring, and emerging areas of work are being claimed by other professional groups" (p. 355).…”

Section: Literature Reviewmentioning

confidence: 99%

Digital Health and Professional Identity in Australian Health Libraries: Evidence from the 2018 Australian Health Information Workforce Census

Gilbert¹,

Gray²,

Butler-Henderson³

et al. 2020

EBLIP

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Abstract Objective – This research aimed to examine the characteristics of the current health library professional workforce in Australia. The study also sought to explore the areas of health library competency domains and job functions that may reflect progress toward a specialized digital health information capability. Methods – Health librarians’ responses to the May 2018 Australian Health Information Workforce Census were analysed and compared with results obtained in earlier census counts. The health librarian characteristics were also compared with other health information occupations included in the Census. Results – There were 238 usable health librarian responses. These indicate that the health librarian workforce continues to be a comparatively mature population, with substantial experience, increasing involvement in data- and technology-intensive functions, high levels of professional association membership, and participation in continuing education activities. Notably there are emerging role titles and job functions which point to a greater digital health focus in the changing work realm. Conclusion – The health librarian workforce has adapted its skills, in line with the increased digital emphasis in health information work. However, as with other health information occupational groups, it is possible that health system planners and funders are not aware of librarians’ current functions and skills. This mature workforce may undergo significant attrition and consequent loss of expertise in the next decade. Continued advocacy and strategic planning around these factors with workforce, healthcare quality, and educational organizations will be required.

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Knowledge Management in healthcare libraries: the current picture

Cited by 7 publications

References 6 publications

The role of information communication technologies as a moderator of knowledge creation and knowledge sharing in improving the quality of healthcare services

The role of information communication technologies as a moderator of knowledge creation and knowledge sharing in improving the quality of healthcare services

Driving change with evidence and knowledge: Transforming knowledge services for the NHS across England

Digital Health and Professional Identity in Australian Health Libraries: Evidence from the 2018 Australian Health Information Workforce Census

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