2001
DOI: 10.1002/kpm.92
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Knowledge management in small firms

Abstract: This paper discusses features of small firms that combine to constitute a different milieu for knowledge management. It reports upon work conducted with many small firms and presents a model of considerations and phases in knowledge management projects in small-firm settings.

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Cited by 91 publications
(68 citation statements)
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References 44 publications
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“…Moreover, small and large firms face very different challenges in knowledge management, not only because of resource differentials, but because of the different ways in which they approach strategies, operations and uncertainty (Sparrow 2001). We still know very little about such management practices in most sectors of the tourism industry, and these constitute a fertile future research agenda.…”
Section: Discussionmentioning
confidence: 99%
“…Moreover, small and large firms face very different challenges in knowledge management, not only because of resource differentials, but because of the different ways in which they approach strategies, operations and uncertainty (Sparrow 2001). We still know very little about such management practices in most sectors of the tourism industry, and these constitute a fertile future research agenda.…”
Section: Discussionmentioning
confidence: 99%
“…Several researches highlight that the factors preventing the adoption of practices and strategies of knowledge management by SMEs are, directly or indirectly, connected to the following three aspects [16][17][18][19][20][21][22][23][24]:…”
Section: Introductionmentioning
confidence: 99%
“…Theoretically, and as defended by most KM authors, these knowledge acquisition, storing, retrieving and sharing processes should be seen as crucial and core by knowledge intensive companies, notably by SMEs. However, in practice, SMEs are still very reluctant in taking KM principles in their strategic thinking and daily routines (McAdam and Reid, 2001;Sparrow, 2001). Thomas Davenport has defined it as -a method that simplifies the process of sharing, distributing, creating, capturing and understanding of a company's knowledge‖ (Davenport et al, 1998).…”
Section: Literature Reviewmentioning
confidence: 99%