2018
DOI: 10.1504/ijil.2018.092923
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Knowledge management, learning, social attitudes and organisational change in a Brazilian public organisation

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“…3 We expected that the change process would be more likely to succeed if the change agents created a prominent level of change readiness among the members of the university (Exp3). The role of the change agents was not only to plan and implement change, but to create conditions, including organisational structure, climate and workforce able to identify the need for change and ready to implement it (Burnes, 2009;Junior et al, 2018).…”
Section: Methodsmentioning
confidence: 99%
“…3 We expected that the change process would be more likely to succeed if the change agents created a prominent level of change readiness among the members of the university (Exp3). The role of the change agents was not only to plan and implement change, but to create conditions, including organisational structure, climate and workforce able to identify the need for change and ready to implement it (Burnes, 2009;Junior et al, 2018).…”
Section: Methodsmentioning
confidence: 99%
“…3 We expected that the change process would be more likely to succeed if the change agents created a prominent level of change readiness among the members of the university (Exp3). The role of the change agents was not only to plan and implement change, but to create conditions, including organisational structure, climate and workforce able to identify the need for change and ready to implement it (Burnes, 2009;Junior et al, 2018).…”
Section: Methodsmentioning
confidence: 99%