Knowledge Management Practices and Organizational Performance in Selected Campuses of Kisii University, Kenya

Abstract

Knowledge management and knowledge assets have gained much prominence in recent years and are said to improve organizational performance. However, the effects of knowledge management practices on organizational performance are not well known, particularly with respect to the newly established universities in the East African region. The aim of this study was to investigate the effects of knowledge management practices on organizational performance at selected campuses of Kisii University in the South-western part of Kenya. The knowledge management practices identified were knowledge capture and acquisition, knowledge sharing, and knowledge management policies and strategies. The study established that knowledge management practices have a strong and positive effect on organizational performance. Hoarding of knowledge by members of staff was the major knowledge management challenge identified. Recommendations and areas for further studies are indicated.

Codified knowledge, knowledge resources, design, application and implications on effectiveness in institutions of higher education in Kenya

“…Constraints to knowledge management practices could be attributed to inadequate knowledge sharing resources such as information technology, the design of knowledge management systems and the competitive behavior in knowledge sharing in application. In order to enhance the knowledge management practices in institutions of higher education, appropriate policies are required to facilitate the process of institutional effectiveness (Ongus et al, 2016).…”

“…Knowledge sharing practices had a positive and significant effect on performance in organisations in Kenya where the management information systems were used (Maganga and Guyo, 2017). The study established that knowledge management practices have a strong and positive effect on organizational performance (Ongus et al, 2016). Lack of effective knowledge management practices influenced the state of KM at University of Eldoret.…”

“…Previous studies show that knowledge management practices identified were knowledge capture and acquisition, knowledge sharing, and knowledge management policies and strategies. Knowledge management practices have a strong and positive effect on organizational performance (Ongus et al, 2016).…”