Knowledge Management Practices of Universities in Bangladesh: Lecturers’ Perception

Abstract

Objective – Aim of this study is to focus on the knowledge management practices of universities in Bangladesh. The study attempts to identify the level of four knowledge management dimensions that includes knowledge discovery, knowledge accumulation, knowledge sharing, and knowledge application. Design/methodology – A questionnaire survey was conducted to collect the primary data from 108 university lecturers in Bangladesh. The knowledge management practices of the universities in Bangladesh were recognized by utilizing a close-ended questionnaires that is adapted from the Becerra-Fernandez and Sabherwal’s Knowledge Management Process (2010). Results – Results indicated that three knowledge management dimensions are moderately practiced by the Bangladeshi universities. However, knowledge accumulation was the dominant dimension in comparison with others, where knowledge sharing was the least dominant dimension of knowledge management. Research limitations/implications – The study will facilitate the authorities of higher educational institutions to develop plans and strategies for practicing the knowledge management in the highest level. It is essential for creating a sound knowledge-based culture in the universities. Further research is recommended increasing the sample size and finding the impact of knowledge management on the organizational performance using SEM Model.

The overview of knowledge management for the benefits of service-based value in the university libraries:

“…Table 1. Full-text documents found corresponding to the research objectives (Source: PRISMA Diagram, Figure 1) Focus on Sources KM in Bangladesh and global perspectives by Bangladeshi Authors (16) (Agarwal & Islam, 2020); (Islam et al, 2020); (Rahman & Islam, 2020); (Mostofa & Sultana, 2019); (Akter & Banik, 2019); (Shathi, 2019); (Sultana & Mostofa, 2018); (Mohajan, 2017a); (Mohajan, 2017b); (Islam et al, 2017); (Rahman & Hasan, 2017); (Panni & Hoque, 2017); (Hannan Mia & Hasan, 2016); ; (Mostofa & Islam, 2015); (Islam et al, 2015b).…”

“…The employees and patrons of NLB's libraries need to extend their perspectives, change their customary outlooks, and become more concerned with the holistic design of KM systems by focusing on both explicit and tacit knowledge. Akter and Banik (2019) 108, lecturers at various universities…”

Knowledge Management Practices in the Public University Libraries: Librarian's Perspective

“…They also stated that their procedures extended beyond typical document management. Library professionals believe that professional education and training programs, a community of practices, information technology, and knowledge sharing are important KM tools for academic libraries (Akter & Banik, 2019;Marouf, 2017;Sirorei & Fombad, 2019). According to previous study for an academic institution to succeed, it must effectively manage its knowledge resources to improve teaching and learning, staff retention, the development of new programs, products, cost efficiency, providing flexible learning platforms, and meeting students' needs whenever necessary (Wang & Liu, 2009).…”

Impact of Organizational and Family Support on Work-Life Balance: An Empirical Research

“…To make the new teaching-learning strategy successful, they had to re-arrange their daily duties both at home and work (Solís García et al, 2021). Higher educational institutions in Bangladesh have been playing a crucial role in adapting to the changes in the global education systems and unlocking the potential future through ensuring quality education for the development of the country (Akter & Banik, 2019;Murad, Vanfretti, Rokonuzzaman & Tuhin, 2017). The faculty members are directly associated with teaching, research, program designing, student counseling, and even administration (Akter & Banik, 2019;Bhuiyan, Ahmmed & Molla, 2009).…”

“…Higher educational institutions in Bangladesh have been playing a crucial role in adapting to the changes in the global education systems and unlocking the potential future through ensuring quality education for the development of the country (Akter & Banik, 2019;Murad, Vanfretti, Rokonuzzaman & Tuhin, 2017). The faculty members are directly associated with teaching, research, program designing, student counseling, and even administration (Akter & Banik, 2019;Bhuiyan, Ahmmed & Molla, 2009). Besides, having career advancement is also an important concerning issue of these academicians.…”