Knowledge management, tolerance of ambiguity and productivity

Tsirikas, Athanasios N.; Katsaros, Kleanthis K.; Nicolaidis, Christos S.

doi:10.1108/01425451211236814

Cited by 13 publications

(10 citation statements)

References 40 publications

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“…Individuals are not passive recipients of change uncertainty and ambiguity. Quite the opposite, they vigorously react to what is happening in their work environment (Tsirikas et al, 2012). As a result, employee readiness to change is defined as the employee belief in the benefits from a proposed change effort (Jones et al, 2005) and/or as the extent to which individuals are mentally, psychologically, or physically prepared to participate in organizational development efforts (Hanpachren, 1997).…”

Section: Employee Readiness To Changementioning

confidence: 99%

The impact of leadership on firm financial performance: the mediating role of employees' readiness to change

Katsaros

Tsirikas

Kosta

2020

LODJ

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PurposeThe aim of the research is to investigate the influence of leadership on firm financial performance and to explore the mediating role of employees' readiness to change.Design/methodology/approachThe paper hypothesizes that employees' readiness to change mediates the relationship between leadership and firm financial performance. A total of 213 employees of Greek shipping firms completed questionnaires examining their firms' leadership style and concurrently, their supervisors appraised their readiness to change. The research model was tested with the use of Structural Equation Modelling.FindingsThe research findings note the importance of leadership in fostering firm financial performance; they describe how each leadership style influences employees' readiness to change; as well as, they confirm that employee readiness mediates the relationship between leadership and firm financial performance. Theoretical and practical implications of these findings are analysed.Research limitations/implicationsGiven that the research was conducted during the severe Greek economic crisis, a time when employees' behaviour is highly influenced by distinctive and complex internal and external relationships, there is scope for further work to verify that the relationships identified in this study remain valid during periods when market conditions are more favourable.Practical implicationsThe findings provide further support on the significance of employees' readiness to change and the paper suggests policies for its development.Originality/valueThe originality of this study lies in the finding that employees' readiness to change mediates the relationship between leadership and firm financial performance. Further, the study was carried out in Greek shipping industry that plays a vital role in the international shipping industry which is responsible for the carriage of around 90% of world trade.

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Section: Employee Readiness To Changementioning

confidence: 99%

The impact of leadership on firm financial performance: the mediating role of employees' readiness to change

Katsaros

Tsirikas

Kosta

2020

LODJ

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“…The direct and unmediated effect of KM (b = 0.26, t = 4.66) and EI (b = 0.11, t = 2.40) on librarian productivity was also confirmed in technical tests as well as in the final model (Figure 2). Although these relationships have been examined in the previous studies (Khan et al, 2017;Tsirikas et al, 2012;Vendrell-Herrero et al, 2019), the effect of KM (b = 0.26) on librarian productivity was surprisingly greater than the effect of EI (b = 0.11) on their productivity in the newly identified paths. It appears that the more public libraries support KM development (as an organizational variable), the greater is its role compared to supporting EI (as an individual variable).…”

Section: H7mentioning

confidence: 77%

“…Although several studies have addressed KM and its implications in public libraries, it seems that studying the effect of KM on librarian JM and JF or its direct and indirect effects on productivity are left critically under-researched. A few studies conducted in other organizations have proved the significant effect of KM on staff productivity (Tsirikas et al, 2012;Vendrell-Herrero et al, 2019), JM (Fernandes, 2018;McGurk and Baron, 2012) and JF. However, such studies have not received much attention in LIS; an apparent gap exists in this field.…”

Section: Introductionmentioning

confidence: 99%

Productivity story of Iranian librarians: assessing the impact of knowledge management and emotional intelligence

Sarhadi

Kakhki

Behzadi

2021

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Purpose This study aims to assess the effect of knowledge management (KM) development and emotional intelligence (EI) on the productivity of librarians regarding the mediating role of job motivation (JM) and job feedback (JF). Design/methodology/approach This study was carried out in two phases. First, the variables affecting the productivity of librarians were identified and selected through an explorative study and by surveying their opinions. Then, the theoretically designed model was administered to 312 librarians at Iranian public libraries. A questionnaire was used to collect data, and the structural equation modelling technique was used to analyse data. Findings The results of this study showed that KM and EI, mediated by JM and JF, had a positive and significant effect on developing the librarians’ productivity. The results also revealed that JF had a positive effect on JM and that JF was more effective on productivity than JM. This study marginally proved the direct effect of KM and EI on productivity where KM was more effective than EI on productivity. Knowing the effects of organizational and individual factors on the higher productivity of librarians in public libraries will help library managers make more efficient use of those factors in developing the capabilities of librarians and enhancing productivity. Originality/value This study is one of the few studies of its kind that facilitates the perception of the concept of productivity in public libraries and also the assessment of the effects of organizational and individual factors on the librarians’ productivity.

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“…efficiency, productivity) outcomes (Goldhar and Lei, 1995;Li, 2000;Li et al, 2005;Rudd et al, 2007;Tan and Peng, 2003). Further, empirical findings suggest that organizational members' ambiguity tolerance may influence positively their level of productivity (Tsirikas et al, 2012). Similarly, other researchers claim that managers with high ambiguity/uncertainty tolerance may exhibit higher performance in new and complex situations (Jonassen and Grabowski, 1993;Sawyer, 1990); and in parallel, that their performance is a major determinant of the success of an organization (Fiedler, 1996;Thorlindsson, 1987).…”

Section: Organizational Performancementioning

confidence: 96%

Managers' workplace attitudes, tolerance of ambiguity and firm performance

Katsaros

Tsirikas

Nicolaidis

2014

Management Research Review

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Purpose – The aim of the research is to investigate how managers' personal traits, emotions and attitudes shape their tolerance of ambiguity (TOA); and consequently, the influence of managers' ambiguity tolerance in organizations' financial performance. Design/methodology/approach – Survey data were collected from 54 Greek banks. A total of 412 senor-level managers completed questionnaires examining TOA, personal traits, emotions and attitudes in the workplace. Principal components analysis and ordinary least-squares regressions were used to explore the hypotheses of the paper. Findings – Three factors characterize managers' emotions in the workplace, namely pleasure, arousal and dominance; and, respectively, two factors their involvement, namely importance and interest. Further, locus of control, importance, job satisfaction, pleasure and organizational commitment critically affect managers' TOA, which, in turn, seems to influence positively organizations' profitability. Research limitations/implications – Further research is required in Greek banking industry regarding the influence of managers' emotional and cognitive attributes in organizations' financial performance. Likewise, this research should be expanded to other industries. Practical implications – The findings provide further support on the significance of emotional and cognitive attitudes in the workplace; the paper suggests policies to enhance managers' TOA, and thus, organizations' profitability. Originality/value – The originality of this study lies in the finding that emotional and cognitive characteristics affect managers' TOA, which, in turn, influences significantly organizations' profitability. Another significant contributing factor is that the study is carried out in Greece, where few studies have been conducted in this area.

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Knowledge management, tolerance of ambiguity and productivity

Cited by 13 publications

References 40 publications

The impact of leadership on firm financial performance: the mediating role of employees' readiness to change

The impact of leadership on firm financial performance: the mediating role of employees' readiness to change

Productivity story of Iranian librarians: assessing the impact of knowledge management and emotional intelligence

Managers' workplace attitudes, tolerance of ambiguity and firm performance

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