Knowledge mining on the association between psychological capital and educational qualifications among hospitality employees

Atsa’am, Donald Douglas; Bodur, Ersin Kuset

doi:10.1080/13683500.2019.1597026

Cited by 13 publications

(6 citation statements)

References 11 publications

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“…The other personnel formations involved also have diverse educational backgrounds and have at least completed high school. Educational background influences employee performance, although it is not a determining factor because there are other supporting factors (Ting, 1997;Atsa'am & Kuset Bodur, 2020). From the available resources, it is known that employees with a minimum undergraduate background will get a better position.…”

Section: Resources In Protocol Aspects In Enrekang Regencymentioning

confidence: 99%

Implementation Of Protocol Services In Supporting The Activities Of The Enrekang Regent

Briutli,

Nurlinah,

Kurniaty

2023

JIAP

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The purpose of this study was to find out the efforts of the Enrekang Regency government in maximizing protocol aspects to succeed in every activity and an official event of the 2022 Enrekang Regent. The research method is to use a mixed methods approach. The research population is the recipients of protocol services. The research sample found as many as 78 respondents. The research results show that resources, mandates, and protocol functions are crucial aspects in the implementation of protocol services in supporting the activities of the Regent of Enrekang. Nonetheless, this study found the assessment results on the implementation identified as less than optimal. There are several influential aspects, including human resources issues, communication, and management of protocol activities. This tendency requires accommodative action, namely performance evaluation by the protocol leadership. Evaluation can be done to anticipate and minimize the same errors that may occur in the future. This is also necessary to continue to support every activity of the Regent of Enrekang.

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Section: Resources In Protocol Aspects In Enrekang Regencymentioning

confidence: 99%

Implementation Of Protocol Services In Supporting The Activities Of The Enrekang Regent

Briutli,

Nurlinah,

Kurniaty

2023

JIAP

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“…Employees with educational qualifications below the Bachelor's were classified as "Lower Educational Qualifications," while those educated up to the Bachelor's and or postgraduate were classified as "Higher Educational Qualifications" (Atsa'am & Bodur, 2020, p. 1075). The study represented negative PsyCap and lower educational qualifications with 0; while positive PsyCap and higher educational qualifications were represented by 1.…”

Section: Datamentioning

confidence: 99%

“…The odds ratio results and the dataset of a sample of 329 employees in the tourism and hospitality industry reported in (Alola & Atsa'am, 2019;Atsa'am & Bodur, 2020) are utilized in this study for effect analysis. The dataset consists of psychological capital information of employees working in: some four-star and five-star hotels in Abuja; Ministry of Arts, Culture, and Tourism, Makurdi; and Elegushi Private Beach, Lagos.…”

Section: Datamentioning

confidence: 99%

Mining the moderating role of organizational tenure in the association between PsyCap and educational qualifications among tourism and hospitality workers

Atsa’am

Bodur

2020

Journal of Public Affairs

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This research mined the moderating role of organizational tenure (OrgTenure) in the association between psychological capital (PsyCap) and educational qualifications among tourism and hospitality employees. Previous research reported a crude odds ratio (OR) of 2.6 to represent the association between PsyCap and educational qualifications among a sample of 329 hospitality workers. Using the same experimental dataset, this study obtained stratum‐specific OR representing the association as 2.2 and 7.5 for shorter and longer tenure, respectively; establishing OrgTenure as an effect modifier. This implies that longer OrgTenure strengthens the association between PsyCap and educational qualifications more than shorter OrgTenure. This finding means that the tourism and hospitality industry should develop strategies aimed at retaining well‐educated and long‐tenured workers in the service of the industry.

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“…The research holds that if the psychological capital of a nurse improves, their willingness to remain in the current work place as well as their job output will be substantially enhanced. A study by Atsa'am and Bodur (2019) investigated the relationship between psychological capital and educational qualifications among hospitality workers using odds ratios. The study reported that employees with higher qualifications are 2.6 more likely to be seen as having high psychological capital than those with lower qualifications.…”

Section: Introductionmentioning

confidence: 99%

Pattern Mining on How Organizational Tenure Affects the Psychological Capital of Employees Within the Hospitality and Tourism Industry

Atsa’am

Bodur

2021

International Journal of Tourism and Hospitality Management in the Digital Age

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Psychological capital (PsyCap) is a measure of the positive capabilities of an individual which consists of four components: hope, efficacy, resilience, and optimism. In this study, the pattern of the effect of organizational tenure on the PsyCap of employees in the hospitality and tourism industry was mined. The PsyCap and length of service data of a sample of 329 employees working in some organizations related to hospitality and tourism were collected. The odds ratio was deployed to measure the pattern and strength of association and the findings showed that employees who stay longer years in an organization are 3.6 times more likely to exhibit high PsyCap than those who stay shorter periods. With the positive pattern of this association, it implies that indiscriminate retrenchment of long-serving employees should be avoided to preserve PsyCap within the industry.

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Knowledge mining on the association between psychological capital and educational qualifications among hospitality employees

Cited by 13 publications

References 11 publications

Implementation Of Protocol Services In Supporting The Activities Of The Enrekang Regent

Implementation Of Protocol Services In Supporting The Activities Of The Enrekang Regent

Mining the moderating role of organizational tenure in the association between PsyCap and educational qualifications among tourism and hospitality workers

Pattern Mining on How Organizational Tenure Affects the Psychological Capital of Employees Within the Hospitality and Tourism Industry

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