Knowledge quality, innovation and firm performance: a study of knowledge transfer in SMEs

Zubielqui, Graciela Corral de; Lindsay, Noël; Lindsay, Wendy; Jones, Jon

doi:10.1007/s11187-018-0046-0

Cited by 107 publications

(108 citation statements)

References 107 publications

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“…Knowledge quality was seen to influence the relationship between the transfer of knowledge and innovativeness among Australian supply chain actors (de Zubielqui et al, 2018) Additionally, studies have also exhibited that quality of knowledge aids in providing accurate and useful insights, which in turn might translate into organizations' developing innovative products, services, and processes (Durmuşo glu, 2013; Han, Jo, & Kang, 2018). Therefore, the authors suggested:…”

Section: Knowledge Quality and Innovation Capabilitymentioning

confidence: 99%

“…In addition to explicit and tacit knowledge sharing, the current study also tried to understand the significance of the quality of the shared knowledge in influencing the innovation capability of an organization. de Zubielqui et al (2018), in their study concerning knowledge transfer in small and medium enterprises, argued that knowledge quality can be considered as a variable that might affect the innovativeness of an organization. The findings of the current study supported their claim, as the relationship between knowledge quality and innovation capability was found out to be significant and positive.…”

Section: Discussing the Findingsmentioning

confidence: 99%

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Social capital, knowledge quality, knowledge sharing, and innovation capability: An empirical study of the Indian pharmaceutical sector

Ganguly

Talukdar

Chatterjee

2019

Knowl Process Manag

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Management of technology and innovation is a topic that has been subjected to a lot of discussions by the academicians and practitioners alike. Furthermore, researchers have emphasized the importance of the role that knowledge management/knowledge sharing can play in promoting innovation in an organization. The purpose of this paper is to evaluate the role of social capital and knowledge sharing in achieving innovation capability of an organization. It also discusses the role that knowledge quality might play in fostering the innovation capability of an organization. The basic research model was developed based on an in-depth review of the extant literature and subsequently tested based on survey data collected from 97 senior executives across multiple pharmaceutical organizations in India. The findings of the partial least squares structural equation modeling indicated that knowledge quality and explicit and tacit knowledge sharing had a significant effect on innovation capability of pharmaceutical organizations in India. It further highlighted that although relational and cognitive social capital play a significant role in improving the quality of shared knowledge among the employees, structural social capital did not have a significant role to play.The findings of this study are expected to aid the pharmaceutical sector to understand the role that knowledge sharing might play in achieving its innovation capability and design knowledge management strategies accordingly.

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Section: Knowledge Quality and Innovation Capabilitymentioning

confidence: 99%

Section: Discussing the Findingsmentioning

confidence: 99%

Social capital, knowledge quality, knowledge sharing, and innovation capability: An empirical study of the Indian pharmaceutical sector

Ganguly

Talukdar

Chatterjee

2019

Knowl Process Manag

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“…Third, the literature suggests that if there is no shared vision within an organization, individual learning will often be insignificant [21]. Shared vision helps employees to focus the knowledge management practices thus enhancing knowledge quality [4]. Fourth, the focus should often be on the open-mindedness when dealing with the emerging economies.…”

Section: A What Is Knowledge Management?mentioning

confidence: 99%

“…While the majority of authors agree on major potential these new knowledge management practices could have in contemporary organizations, there are still questions about what knowledge management is and how it differs from other forms of organizational knowledge. Moreover, the literature suggests that contemporary organizations do not always understand such differences between common knowledge management practices, and their employees often do not tend to search the relevant literature looking for answers [4].…”

Section: Introductionmentioning

confidence: 99%

Knowledge Management and Innovation in the Digital Era: Providing a Sustainable Solution

Tošić¹,

Zivkovic²

2019

Proceedings of the 5th IPMA SENET Project Management Conference (SENET 2019)

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Aiming to provide a theoretical background and empirical insight regarding knowledge management and innovation in the digital era, this study offers a comprehensive literature review on how contemporary organizations develop strategies for knowledge creation, sharing, and exploitation. Since innovativeness can have a significant impact on knowledge management practices in different organizations, this study aims at exploring the diversity of approaches labeled as knowledge management as well as the relationship between knowledge management, innovation and organization's performance. Hence, understanding how this concept works has become crucial for encouraging breakthrough innovations that will have a major impact on global economic growth. Since, in order to create an environment for knowledge-driven growth, it has become absolutely necessary to ensure the investments in knowledge, science, technology, education, and human capital, the Global Innovation Index was introduced as a key tool of detailed metrics for 126 countries worldwide. According to the Global Innovation Index, significant investments in innovation and the creation of knowledge as well as other intangible assets are central to this goal. This study aims at providing an overview of how significant investments in knowledge, science, technology, education, and human capital can foster innovation, and adequately address the knowledge management -while ensuring a sustainable solution.

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“…The majority of prior studies of knowledge transfer refer to knowledge typologies that distinguish between external and internal organizational knowledge (De Zubielqui et al, 2018). While external knowledge may present knowledge transferred through collaborative arrangements, relationships networks, alliances and other different forms of interaction with external sources of knowledge (Lasagni, 2012), the internal transfer of knowledge includes collaboration across formal organizational boundaries within and across SMEs (Chong et al, 2011).…”

Section: Importance Of Knowledge Transfers For Smesmentioning

confidence: 99%

The Acquiring of the Knowledge about Standards in the Digital Era

MijatoviĦ¹,

ToiĦ²,

JovanoviĦ³

2019

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The knowledge from external sources has been recognized as critical for improving the capabilities of small and medium enterprises (SMEs) to be competitive on the global market. The aim of this paper is to explore main factors which affect SMEs' choice of a dominant source for acquiring information and the knowledge about standards. The questionnaire survey research method was used to seek the response from representatives of 130 SMEs operating in Serbia. Our findings indicate four sourcesrelevant websites, services of consultants, inputs of customers as well as information received from business partners. Our results showed that larger SMEs, with a longer tradition in business, will have more chances to use Websites as a primary source for gaining knowledge about standards. Domestic SMEs shape their decisions to hire consultants predominantly because of a negative perception of standards. The usage of customer inputs as a dominant source for gaining information and transfer of knowledge about standards are influenced by SMEs' experience in business and negative perception of the benefits of standards. In the digital era, SMEs still suffer from a lack of resources or capabilities to use the Web and the Internet for acquiring information and knowledge about standards in the digital era.

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Knowledge quality, innovation and firm performance: a study of knowledge transfer in SMEs

Cited by 107 publications

References 107 publications

Social capital, knowledge quality, knowledge sharing, and innovation capability: An empirical study of the Indian pharmaceutical sector

Social capital, knowledge quality, knowledge sharing, and innovation capability: An empirical study of the Indian pharmaceutical sector

Knowledge Management and Innovation in the Digital Era: Providing a Sustainable Solution

The Acquiring of the Knowledge about Standards in the Digital Era

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