Knowledge Sharing Perception: Multiple Case Studies in Indonesian IT Consulting Companies

Abstract

In this globalization era, companies are required to keep learning and changing. In the process of changing, companies need to be adaptive and innovative. Therefore, a company needs to cultivate and maintain its knowledge. Among other ways, it can be achieved by encouraging the process of knowledge sharing within the company. Hence, this study aims to know the perception of the employee regarding knowledge sharing. An assessment of employee perceptions toward knowledge sharing was conducted by using questionnaires for employees in three consulting companies in Indonesia, namely Pusilkom UI, Altrovis and Usmart. This study concludes that the factors that encourage knowledge sharing are the intrinsic factors rather than the extrinsic factors. Organization can drive the success of knowledge sharing by providing supporting facilities.

IT Consulting: A Systematic Literature Review

“…To enable smooth knowledge transfer inside the firm, employees must be willing to share their knowledge with other employees. Therefore, firms should focus on changing perception of their employees about knowledge sharing and provide them motivation and proper communication channel to do so (Hidayanto et al, 2013).…”