Knowledge transfer in buyer-supplier relationships: The role of transactional and relational governance mechanisms

Liu, Yi; Li, Yao; Shi, Linda Hui; Liu, Ting

doi:10.1016/j.jbusres.2016.12.024

Cited by 82 publications

(88 citation statements)

References 68 publications

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“…"Fit," in this context, is the extent to which the knowledge can be put into proper utilization in a particular context or the degree to which knowledge meets the needs of the user organization (Daft & Lengel, 1986;Li, Tarafdar, & Subba Rao, 2012;Yoo, 2014), with the objective of increasing productivity and competitive advantage. The quality/credibility of shared knowledge is an important dimension of knowledge (Liu, Li, Shi, & Liu, 2017), and the value of knowledge has been observed to increase rapidly once it is disseminated (Small & Sage, 2005). According to Chiu et al (2006), the quality of knowledge plays a huge role in its successful sharing and often becomes the main concern of the community.…”

Section: Tacit Knowledge Sharing and Innovation Capabilitymentioning

confidence: 99%

Social capital, knowledge quality, knowledge sharing, and innovation capability: An empirical study of the Indian pharmaceutical sector

Ganguly

Talukdar

Chatterjee

2019

Knowl Process Manag

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Management of technology and innovation is a topic that has been subjected to a lot of discussions by the academicians and practitioners alike. Furthermore, researchers have emphasized the importance of the role that knowledge management/knowledge sharing can play in promoting innovation in an organization. The purpose of this paper is to evaluate the role of social capital and knowledge sharing in achieving innovation capability of an organization. It also discusses the role that knowledge quality might play in fostering the innovation capability of an organization. The basic research model was developed based on an in-depth review of the extant literature and subsequently tested based on survey data collected from 97 senior executives across multiple pharmaceutical organizations in India. The findings of the partial least squares structural equation modeling indicated that knowledge quality and explicit and tacit knowledge sharing had a significant effect on innovation capability of pharmaceutical organizations in India. It further highlighted that although relational and cognitive social capital play a significant role in improving the quality of shared knowledge among the employees, structural social capital did not have a significant role to play.The findings of this study are expected to aid the pharmaceutical sector to understand the role that knowledge sharing might play in achieving its innovation capability and design knowledge management strategies accordingly.

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Section: Tacit Knowledge Sharing and Innovation Capabilitymentioning

confidence: 99%

Social capital, knowledge quality, knowledge sharing, and innovation capability: An empirical study of the Indian pharmaceutical sector

Ganguly

Talukdar

Chatterjee

2019

Knowl Process Manag

View full text Add to dashboard Cite

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“…The extant literature has identified a range of determinants or governance mechanisms that drive business relationship performance and future cooperation intentions. The seminal work by Palmatier et al (2007) identifies two prevalent marketing perspectives underpinning these determinants (see also Cao & Lumineau, 2015;Liu et al, 2017). The first perspective is based on social exchange theory (SET) and relational exchange theory (RET), and argues that social determinants (e.g.…”

Section: Determinants Of Psf Business Relationshipsmentioning

confidence: 99%

“…The first perspective is based on social exchange theory (SET) and relational exchange theory (RET), and argues that social determinants (e.g. trust, personal communication, and interdependence) govern supplier-buyer exchanges through social connections and informal practices to encourage desirable behavior as well as build and reinforce mutual relational norms (Liu et al, 2017;Palmatier et al, 2007). The second perspective draws on transaction cost economics (TCE) and the resource-based view of the firm (RBV) in suggesting that economic determinants (e.g.…”

Section: Determinants Of Psf Business Relationshipsmentioning

confidence: 99%

“…business relationships, is facilitated through closeness and friendship based on frequent (in-)formal contacts and social interactions (Cousins et al, 2006;Liu et al, 2017). Personal communication in particular has been shown to be an effective mechanism for building social bonds between managers across business relationships (Brush & Rexha, 2007;Cousins et al, 2006).…”

Section: Communication Between Individual Exchange Partners Such As Bmentioning

confidence: 99%

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Identifying the resource conditions that maximize the relationship between ambidexterity and new product performance

Heirati

O’Cass

Sok

2017

JBIM

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Managing business relationships successfully is critical for many professional service firms (PSFs) in order to be able to address complex client needs. Furthermore, the projectbased nature of PSFs' work puts pressure on them to retain clients across project periods.Drawing on both net effect and configurational perspectives, this study provides a holistic understanding of the relative importance, and of the interplay of social and economic determinants of business relationship performance in the context of dynamic relationships between PSFs and their clients. Using data from 297 business clients, the results reveal that, overall, social determinants are more important than economic determinants as drivers of the client's willingness to cooperate with a PSF in future. The importance of social determinants increases further in later relationship lifetime phases. The configurational analysis also reveals several equifinal constellations of social and economic determinants across the lifetime phases to drive a client's willingness to cooperate in future. Therefore, no single determinant by itself is sufficient for ensuring relationship performance. We advance the literature by showing that distinct constellations of social and economic determinants are required to achieve the desired outcome, and that these constellations change across business relationship lifetime phases.

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“…Thus, the acquisition and subsequent dissemination of firm-specific knowledge is imperative especially when firms are faced with uncertainty and competitive pressures (Liu, Li, Shi, & Liu, 2017). In every organizational setting, knowledge is unevenly distributed such that whilst some may have access to relevant or even excess knowledge, other members or units may not have access to the required stock of knowledge (Birasnav, 2014;Tuan, 2012).…”

Section: Introductionmentioning

confidence: 99%

Fostering Knowledge Transfer through High- Performance HRM Practices: The Mediating Role of Affective Commitment

Ikyanyon

Ode

2017

ESJ

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Due to the importance of knowledge transfer in enhancing competitive advantage of firms, organizations are increasingly developing strategies for effective knowledge transfer. This study examined the relationship between high-performance HRM and knowledge transfer as well as the mediating effect of affective commitment on this relationship. The study is based on data from 136 mangers drawn from six banks in Nigeria. Through the use of regression analysis and mediation analysis using PROCESS macros, we report a positive relationship between highperformance HRM and knowledge transfer. We also found a positive relationship between affective commitment and knowledge transfer. In turn, affective commitment mediated the relationship between high-performance HRM and knowledge transfer. The study therefore concluded that highperformance HRM contributes to knowledge transfer directly and indirectly through affective commitment.

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Knowledge transfer in buyer-supplier relationships: The role of transactional and relational governance mechanisms

Cited by 82 publications

References 68 publications

Social capital, knowledge quality, knowledge sharing, and innovation capability: An empirical study of the Indian pharmaceutical sector

Social capital, knowledge quality, knowledge sharing, and innovation capability: An empirical study of the Indian pharmaceutical sector

Identifying the resource conditions that maximize the relationship between ambidexterity and new product performance

Fostering Knowledge Transfer through High- Performance HRM Practices: The Mediating Role of Affective Commitment

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