La Telepsiquiatría como herramienta de formación para médicos residentes de Psiquiatría en Paraguay durante la pandemia de COVID-19: Un punto de vista de los profesores y de los estudiantes de postgrado

Torales, Júlio; Castaldelli-Maia, João Maurício; Ventriglio, Antonio; Ayala-Servín, Nicolás; Navarro, Rodrigo; Almirón-Santacruz, José; Diáz, Noelia Ruíz; Barrios, Iván Domingo González; García, Oscar; O’Higgins, Marcelo

doi:10.52379/mcs.v5i3.218

Cited by 1 publication

(2 citation statements)

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“…In our study, patients’ satisfaction was high considering that the scale scores from one to five and acceptable means were found in the satisfaction domains; likewise, internal validity was good and similar to that reported by the original scale (Constanzo et al, 2019). The highest score was reported in the perception of service and patients were also satisfied with the technologies used, although improvements are encouraged in order to reach appropriate care in Telepsychiatry (Ayala-Servín, 2021; Torales et al, 2021).…”

Section: Discussionmentioning

confidence: 99%

“…The COVID-19 pandemic has prompted the use of Telepsychiatry in the Psychiatry Department of the Hospital de Clínicas. Its implementation was a challenge and a process of adaptation for both physicians and patients (Torales et al, 2021). The greatest advantage coming from Telepsychiatry seemed to be the decentralization of mental health; in addition, there is a substantial time-saving for both physicians and patients since it may offer greater flexibility.…”

Section: Discussionmentioning

confidence: 99%

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Satisfaction with Telepsychiatry during the COVID-19 pandemic: Patients’ and psychiatrists’ report from a University Hospital

Torales

Vilallba-Arias

Bogado

et al. 2022

Int J Soc Psychiatry

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Background: The COVID-19 pandemic has led to important changes in the approach to patients worldwide. Different agencies have proposed and implemented telemedicine-based care services in order to ensure access to health care for all people. Aim: The aim of this study was to determine the satisfaction of patients using the Telepsychiatry service offered by the Department of Psychiatry of the Hospital de Clínicas (National University of Asunción, Paraguay). Methods: A cross sectional and descriptive study has been conducted. Participants were recruited through a phone-based survey. Satisfaction with Telepsychiatry has been measured with an adapted version of a satisfaction survey in Teleneurology. As a complement, psychiatrists from the Hospital de Clínicas were also interviewed about their rate of satisfaction with Telepsychiatry. Results: A total of 530 patients were included, 51.3% of whom were women. The consultation satisfaction scale ranged between 2.15 and 4.30 with a mean score of 3.02 ± 0.32. Cronbach’s alpha for the scale was .897, indicating a good internal consistency. Patients’ satisfaction was higher for the perception of Telepsychiatry and lower for the doctor-patient relationship. Of the physicians, 87.5% were satisfied with the Telepsychiatry service. Conclusion: The satisfaction overall score indicates patients’ general satisfaction with the quality of care in Telepsychiatry, mainly regarding the perception of health care. and lower satisfaction with the doctor-patient relationship. Nine out of 10 psychiatrists felt satisfied with the Telepsychiatry service and considered that the degree of patient’s satisfaction was acceptable during the Telepsychiatry consultation.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%