2023
DOI: 10.1111/isj.12449
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Lead complementor involvement in the design of platform boundary resources: A case study of BMW's onboard apps

Abstract: An increasing number of companies have implemented digital platforms to attract complementors who create innovations on the platform. Establishing such digital platforms is a challenge for incumbent companies because they lack related experience and capabilities. In particular, boundary resources that are the interface between the platform and complementors need to be well‐designed to attract complementors and keep them engaged. We propose that lead complementor involvement helps incumbent companies to improve… Show more

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Cited by 3 publications
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