uğradıklarında kendilerini koruma güdüsüyle savunmacı seslilik davranışı sergiledikleri belirlenmiştir. Hemşirelerin büyük çoğunluğu ses çıkartma kanalları olarak yazılı iletişim ve konuşmayı tercih ettiği, sadece çok az bir kısmın dernek, medya ve örgütlenmeyi kullandığı belirlenmiştir.
ABSTRACTVoice-Over is an optional behavior and is not only intended to complain, but also to bring improvement and positive change. It can be purported that the employee's voice is based on a lot of reasons. In this study, it was aimed to find the views, experiences, the reasons and the methods for the voice of the nurses pursuing their postgraduate degree. The study employed qualitative research method. The working group of the study was determined by the purpose sampling method. Eleven (11) nurses participated in the research, who served in hospitals and attended postgraduate studies. The data of the study was collected in the period of February-March 2019 with a semi-structured written interview form. The data collected was analyzed and structured in a descriptive way. According to the findings obtained from the study, nurses expressed suggestions about working environment, occupational and managerial problems in the institution they work. While explaining the nurses ' ideas, it was determined that there was no obvious and honest reason, mobbing, personal interest, lack of knowledge and distrust. If they had expressed their views clearly, they would have been subjected to unethical behaviour by their managers. Despite this, the majority of nurses stated that they would prefer voice. They have stated that they would be talkout about workload, work environment, performance-lowering practices and behaviors. In the study, it was seen that the majority needed to participate in the collective views of the community, to demonstrate the behavior of acceptance, but with the motivation to protect themselves when they faced injustice, they exhibited defensive voice behaviour was expressed. The majority of nurses, as channels to announce their voices, preferred in written communication and speaking, only few of them used media, organization and unions.
STRUCTURED ABSTRACT Introduction and the aim of the studyNurses in the healthcare profession constitute one of the most important sources for health care institutions. They communicate and interact with patients and their relatives, their superiors, and with one another. This type of communication and interaction is directly reflected in the performance of the health institution, individual performance, and any institutional activities. Therefore, when considering the concept of the "employee's voice" we must consider this as an important factor of
Turkish Studies -Educational SciencesVolume 14 Issue 4, 2019 the profession. The employee's voice is formed by a number of reasons, for example, making suggestions, discussing problems or difficulties with their managers, and reporting any complications that may arise. This study examines the importance of the voice and opinions of nurses and the...