“…This is particularly important given the devolution of HR responsibilities to managers noted by Bainbridge et al (2018) and Trullen et al (2016). Significant benefits have been reported for the outcomes of executive coaches coming into organizations (de Haan et al, 2016; Grover & Furnham, 2016; Otter, 2017) and also for the outcomes of individual managers adopting a coaching approach to individual coaching interactions, whether external coaches coming into an organization (de Haan et al, 2016; Grover & Furnham, 2016; Otter, 2017) or coaching managers (Ellinger et al, 2018; Lawrence, 2017; McCarthy & Milner, 2013; Milner & McCarthy, 2015). While significant benefits have been reported for the outcomes of individual managers adopting a coaching approach to leadership, including enhanced performance (Agarwal et al, 2009), creativity (Herrmann & Felfe, 2014), empowerment (Fong & Snape, 2015), and engagement (Crabb, 2011), there is as yet comparatively little research into the emerging phenomenon of coaching cultures, a term used increasingly over the past 15 years for organizational deployment of coaching practices (Clutterbuck et al, 2016).…”