Leadership for Risk Management

Sluis, Lidewey E. C. van der

doi:10.1007/978-3-030-69407-4

Cited by 1 publication

(1 citation statement)

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“…In other words, they should bear in mind that the relationship between the organization and employees is not a one‐way street, and that management and funders need their input for exploring solutions. Furthermore, nonprofit leaders should also promote a “we are in the same boat” philosophy (van der Sluis, 2021, p.10). Many things are indeed out of nonprofit leaders' control when a crisis arises due to external circumstances, like the COVID‐19 pandemic.…”

Section: Discussionmentioning

confidence: 99%

Challenges encountered by nonprofit employees during the COVID‐19 crisis: A mirror reflecting nonprofit leaders' performance

Kwan,

Ling,

Shum

et al. 2023

Nonprofit Mgmnt & Ldrshp

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Nonprofit organizations faced enormous challenges in maintaining service operations and fulfilling their responsibilities to their communities during the COVID‐19 pandemic. Good leadership is key to ensuring effective responses and the survival of nonprofits during a crisis. Leaders must maintain the commitment, passion, and dedication of their teams even during uncertain and difficult times. Hence, this study explored the performance of nonprofit leaders during the COVID‐19 pandemic by focusing on the difficulties encountered by their frontline staff. In a qualitative paradigm, three focus group sessions were conducted with 23 social workers from child and youth, family, and elderly care services in Hong Kong. We generated four major themes related to the expectations of nonprofit employees on their leaders: (a) visionary direction, (b) compassionate respect and communication, (c) timely support and guidance, and (d) trustworthy relationship. Our findings revealed the frustration experienced by nonprofit employees and have significant implications for their leaders. Specifically, nonprofit employees expected to receive more guidance, protection, and understanding from their leaders. Using the transformational leadership model as a reference, this study provides suggestions on how nonprofit organizations can effectively address the concerns of their employees during a crisis.

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Section: Discussionmentioning

confidence: 99%