“…(1) Facilitate shared leadership: consciously involve team members in, decision-making and delegate responsibilities appropriately (Day, 1981;McCallin, 1999;Wilson, 2001;Ovretveit, 1997;Mickan and Rodger, 2000;McCallin, 2003, Institute-forinnovation-and-improvement, 2010, Sicotte et al, 2002West et al, 2003); empower team members (McCray, 2003); develop and maintain non-hierarchical structures (Ovretveit, 1997;Krueger, 1987); provide information the team requires (Mickan and Rodger, 2000); work to create agreement (Mickan and Rodger, 2000); and coach colleagues in shared leadership (McCallin, 2003;Maister, 1993). (2) Transformation and change (McCray, 2003;Irizarry et al, 1993):…”