Leading the innovation: role of trust and job crafting as sequential mediators relating servant leadership and innovative work behavior

Abstract

PurposeThe purpose of the study is to ascertain the role of servant leadership in causing innovative work behavior. The study also examines the mediating role of job crafting and sequential mediating role of trust and job crafting between servant leadership and innovative work behavior.Design/methodology/approachThe data were collected from 258 knowledge workers employed in software houses in Pakistan through survey design. The data analysis was done through structural equation modeling.FindingsThe results of the analysis of 258 respondents show that servant leadership is related with trust, job crafting and innovative work behavior. The mediation analysis revealed that job crafting mediates the relation between servant leadership and innovative work behavior. Finally, the relation between servant leadership and innovative work behavior was found to be sequentially mediated by trust and job crafting.Originality/valueThe current study contributes to delineating the linking mechanism between servant leadership and innovative work behavior. The main contributions of the study are exploring the mediating role of job crafting along with the sequential mediating role of trust and job crafting.

My meaning is my engagement: exploring the mediating role of meaning between servant leadership and work engagement

“…In the case of employees, servant leadership is found to improve employee wellbeing (Chen et al , 2013), satisfaction (Kaya and Karatepe, 2020) and work engagement (Bao et al , 2018; Kaya and Karatepe, 2020). Moreover, for the firm, servant leadership is found to enhance the task performance of employees (Saleem et al , 2020), their organizational citizenship behavior (Bavik et al , 2017; Saleem et al , 2020) and their innovative work behavior (Cai et al , 2018; Khan et al , 2021; Khan et al , 2020a, b).…”

“…Work engagement because of its usefulness for the organization is being regarded as an important component to develop and retain a competitive edge for the firm. Work engagement is found to be related to employee performance such as task performance (Guan and Frenkel, 2018; Kim et al , 2019), extra-role behavior (Orlowski et al , 2020) and creativity (Chaudhary and Akhouri, 2019; Khan et al , 2020a, b).…”

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

“…Thus, CSR promotes a work environment that has a significant impact on employees' innovative capability [32]. Moreover, different research studies have also established that the phenomenon of servant leadership promotes EIB [33][34][35]. However, it is not known from existing research studies how the concept of servant leadership and CSR-E can encourage the employees to display EIB.…”

Efeitos Da Liderança Servidora E Empreendedora No Fomento Da Inovação No Setor Público

“…A constatação do efeito indireto entre liderança servidora e comportamento inovador no setor público está em consonância com estudos empíricos realizados em diversos contextos (Karatepe et al, 2020;Khan et al, 2021;Khan, Mubarak, et al, 2020;Su et al, 2020). A literatura não tem investigado sistematicamente essas relações no contexto específico do setor público, e por isso, este estudo traz um novo olhar sobre como o líder servidor pode fomentar a inovação no âmbito do setor público.…”

“…Diversos estudos demonstraram que características demográficas e socioeconômicas influenciam comportamentos em relação à inovação no trabalho, como gênero (Menter, 2020;van Acker et al, 2018), grau de escolaridade (Oldham & Cummings, 1996), estabilidade organizacional/tempo de organização (Woods et al, 2018), e idade (Khan, Mubarak, et al, 2020). Por isso, variáveis demográficas e de controle foram coletadas para serem aplicadas como variáveis de controle na análise, conforme Quadro 6.…”