Leading University Change: A Case Study of Meaning-Making and Implementing Online Learning Quality Standards

Edge, Christi U.; Monske, Elizabeth; Boyer-Davis, Stacy; VandenAvond, Steven; Hamel, Brad

doi:10.1080/08923647.2021.2005414

Cited by 8 publications

(11 citation statements)

References 22 publications

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“…The theme of adaptation to new assessment methods aligns with the principles of Kotter's 8-Step Change Model, which emphasizes the importance of flexibility and innovation in managing change (Edge et al, 2021;Kang et al, 2020;Kotter and Cohen, 2012). Both institutions demonstrated flexibility in adapting to new assessment methods, which is consistent with Kotter's emphasis on the importance of flexibility in managing change.…”

Section: Discussionsupporting

confidence: 53%

“…The theme of work culture and environment aligns with the principles of both the McKinsey 7S Model and Kotter's 8-Step Change Model. Both models emphasize the importance of a supportive work culture and environment in managing change (Edge et al, 2021;Kang et al, 2020;Cox et al, 2019;Kotter and Cohen, 2012). The shift to online teaching brought about changes in the work culture and environment, highlighting the importance of a supportive work culture and environment in managing change.…”

Section: Discussionmentioning

confidence: 99%

“…It is also known as the de-freezing process of the existing culture. According to Edge et al (2021), Kang et al (2020) and Kotter and Cohen (2012), it is also important to identify possible obstacles that are likely to reduce the chances of success. Since steps five to seven focus on making the chance happen, it is crucial to create short-term wins to motivate individuals in the direction of change while continuing to build on the change.…”

Section: Kotter's 8-step Change Modelmentioning

confidence: 99%

“…Kotter's change model has been successfully used to guide higher learning institutions for technological and administrative purposes. Curriculum 4.0 desires to promote creativity and innovation through sound leadership strategies, making the model vital in the education sector (Edge et al, 2021;Kang et al, 2020). The adoption of Kotter's change model in higher learning settings has been successful over the years, revealing that nations such as Malaysia can significantly cause positive changes in the education system.…”

Section: Kotter's 8-step Change Modelmentioning

confidence: 99%

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Leadership and change management in the transition to online curriculum delivery in Malaysia: a comparative case study

Law

2023

JARHE

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PurposeThis research aims to investigate the leadership strategies employed by two higher education institutions in Malaysia as they navigated the shift to online delivery of their computer science programs in response to the demands of Education 4.0.Design/methodology/approachA phenomenological, comparative case study approach was used to delve into the leadership and management practices of these institutions during the transition to online learning. Data were collected through interviews and document analysis.FindingsThis study explores the leadership strategies employed by two higher education institutions in Malaysia during their transition to online learning due to the COVID-19 pandemic. Five key themes emerged from the data: leadership and team coordination, training and skill development, adaptation to new assessment methods, resource management and work culture and environment. Both institutions demonstrated effective leadership, continuous training and adaptability in assessment methods. However, differences were noted in resource management and work culture. Institution A's leader had to liaise with various departments and personally invest in equipment, while Institution B was already well-equipped. The work culture at Institution A demonstrated flexibility and mutual understanding, while Institution B used key performance indicators to measure progress. Despite these differences, both leaders successfully managed the shift to online teaching, underscoring the importance of effective leadership, continuous training, flexibility, resource management and a supportive work culture in managing change. The study also highlighted the distinct roles of curriculum leaders in both institutions, with Institution A's leader focusing on multiple activities, while Institution B's leader was able to focus solely on curriculum change due to their institution's preparedness.Research limitations/implicationsThis study provides a rich, qualitative exploration of the strategies and challenges faced by program leaders in managing the shift to online teaching during the COVID-19 pandemic. Future research could build on these findings by conducting similar studies in other educational contexts or countries to compare and contrast the strategies and challenges faced by program leaders. Additionally, future research could also employ quantitative methods to measure the effectiveness of different strategies in managing the shift to online teaching. This could provide a more comprehensive understanding of the factors that contribute to successful change management in educational institutions.Practical implicationsThis study provides valuable insights for program leaders, educators and policymakers in managing change in educational institutions. The themes identified in this study – effective leadership, continuous training and skill development, flexibility in adapting to new assessment methods, effective resource management and a supportive work culture and environment – can serve as a guide for program leaders in managing future changes in their institutions. Moreover, the strategies employed by the program leaders in this study, such as forming a powerful coalition, providing training on online tools and prioritizing student welfare, can be adopted or adapted by other program leaders in managing change.Originality/valueThis study presents a unique contribution to the existing literature by offering a comparative analysis of change management strategies in two distinct educational institutions during the shift to online teaching due to the COVID-19 pandemic. It uncovers the nuanced differences in leadership styles, resource management and pedagogical adaptations, providing a rich, context-specific understanding of the change process. The study fills a research gap by examining the practical application of Kotter's 8-Step Change Model and the McKinsey 7S Model in real-world educational settings. The findings offer valuable insights for other institutions navigating similar changes, thereby extending the practical and theoretical understanding of change management in higher education.

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Section: Discussionsupporting

confidence: 53%

Section: Discussionmentioning

confidence: 99%

Section: Kotter's 8-step Change Modelmentioning

confidence: 99%

Section: Kotter's 8-step Change Modelmentioning

confidence: 99%

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Leadership and change management in the transition to online curriculum delivery in Malaysia: a comparative case study

Law

2023

JARHE

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“…In a rapidly changing era, accompanied by the pandemic, changes in the field of education have become one of the important tasks to improve student performance in schools [11], [12]. In an effort to keep up with such rapid changes, and optimize the successful implementation of e-learning, innovative leadership in schools is needed [13], [14]. Therefore, how to realize the effectiveness of the implementation e-learning to meet the learning needs of students is a new challenge for principals.…”

Section: Introductionmentioning

confidence: 99%

Structural effect of principals change leadership on e-learning effectiveness

Komariyah,

Adha,

Ariyanti

2024

IJERE

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<span lang="EN-US">The aim of this research was to investigating the structural effect of the principal change leadership on the effectiveness of online-based learning with teacher work commitment and teacher attitudes towards change as mediator variables, which were approached quantitatively. Multilevel stratified proportional random sampling technique is used in sampling, while inclusion criteria are principals and teachers of primary schools who are still active in Kutai Kartanegara, Samarinda and Balikpapan, East Kalimantan, Indonesia. The structural equation modeling (SEM) analysis technique is used in this research. The results of the study show that the principals’ change leadership has a direct effect on the effectiveness of online-based learning, as well as an indirect effect through teacher work commitment and teacher attitudes towards change. This research contributes both theoretically and practically, where the change leadership demonstrated by the principal can ideally encourage teacher work commitment and teacher attitudes towards change, which in turn can promote the effectiveness of the implementation of online learning, as an effort to meet student learning needs.</span>

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How Do We Praxis? Becoming Teachers of Diverse Learners in Urban Environments

Edge

Vipperman

2022

Self-Study of Teaching and Teacher Education Practices

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Leading University Change: A Case Study of Meaning-Making and Implementing Online Learning Quality Standards

Cited by 8 publications

References 22 publications

Leadership and change management in the transition to online curriculum delivery in Malaysia: a comparative case study

Leadership and change management in the transition to online curriculum delivery in Malaysia: a comparative case study

Structural effect of principals change leadership on e-learning effectiveness

How Do We Praxis? Becoming Teachers of Diverse Learners in Urban Environments

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