2023
DOI: 10.34190/ecmlg.19.1.1854
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Lean and Safety Management: a Project to Improve the Continuity of Care for Chronic Patients

Anna Tiso,
Joan Cháfer-Vilaplana,
Macarena Torrego-Ellacuría
et al.

Abstract: Enhancing the quality of care for chronic patients means guaranteeing the delivery of integrated care. Integrated health systems help overcome the fragmentation of care processes, by bridging the organisational, managerial, and informational gaps, with the final purpose of improving the access, quality, and continuity of services. Indeed, chronic patients require the assistance of multiple providers, referring to different levels of care (primary, secondary, or tertiary). However, hyper-specialised and fragmen… Show more

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“…A more cost-effective approach could also include programs that focus on promoting health in these groups and investing in community empowerment and engagement [46]. More focused health literacy programs should target those who are in need of health literacy, and healthcare providers should invest more time and efforts into culturally and linguistically diverse groups [46][47][48] to enhance their engagement and adherence to post-treatment plans.…”
Section: Recommendations and Future Directionsmentioning
confidence: 99%
“…A more cost-effective approach could also include programs that focus on promoting health in these groups and investing in community empowerment and engagement [46]. More focused health literacy programs should target those who are in need of health literacy, and healthcare providers should invest more time and efforts into culturally and linguistically diverse groups [46][47][48] to enhance their engagement and adherence to post-treatment plans.…”
Section: Recommendations and Future Directionsmentioning
confidence: 99%