“…Such changes not only affect the educational institutions but also affect the enterprises (Rosenberg, 2001). In this context, e-learning in the workplace is emerging as a popular learning approach which has been utilized by many organizations, especially by small and medium-sized enterprises, due to its flexibility to access, just-in-time delivery, and cost-effectiveness (Loots et al, 1998;Sambrook, 2003). Despite the ever increasing practices of e-learning in the workplace, most workplace e-learning applications fail to meet learners' needs and ultimately fail to serve organization's quests for success.…”