Learning before the storm: Modeling multiple stakeholder activities in support of crisis management, a practical case

Hernantes, Josune; Rich, Eliot; Laugé, Ana; Labaka, Leire; Sarriegi, Jose M.

doi:10.1016/j.techfore.2013.01.002

Cited by 42 publications

(38 citation statements)

References 31 publications

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“…Stakeholder involvement is an intrinsic feature in system dynamics modelling in two areas: model building in order to create model ownership and ensure implementation (Rouwette et al 2002) and model use to facilitate learning about complexity and interdependencies in systems (Kunc a& Morecroft, 2007;Kunc, 2012). Group model building processes to develop system dynamics models has been employed in diverse areas, including critical infrastructure crisis management (Hernantes et al, 2013) and with stakeholders in climate change solutions (Tollefson, 2009), but not in urban strategic planning. s The potential to foster learning in a tourism destination in order to improve sustainability and increased stakeholder participation mainly from tourism organisations and certain scientists (economists and ecologists).…”

Section: Scenario Approach To Tourism Planningmentioning

confidence: 99%

Strategic foresight for (coastal) urban tourism market complexity: The case of Bournemouth

Carlisle

Johansen²,

Kunc

2016

Tourism Management

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Copyright and reuse:The Warwick Research Archive Portal (WRAP) makes this work by researchers of the University of Warwick available open access under the following conditions. Copyright © and all moral rights to the version of the paper presented here belong to the individual author(s) and/or other copyright owners. To the extent reasonable and practicable the material made available in WRAP has been checked for eligibility before being made available.Copies of full items can be used for personal research or study, educational, or not-forprofit purposes without prior permission or charge. Provided that the authors, title and full bibliographic details are credited, a hyperlink and/or URL is given for the original metadata page and the content is not changed in any way. Corresponding author Acknowledgements:We are very grateful with the time and effort taken by the editor and reviewers who provided constructive and insightful suggestions to improve our paper in a substantial way. 2 Abstract:This paper discusses an approach to evaluate and analyse strategic planning in multifunctional complexities of coastal urban areas with conflicts regarding leisure space which restricts the diversity of tourism segments using an urban locale. The paper proposes a holistic and multi-faceted systems approach to analysing such multi-purpose use of urban spaces with a case study of Bournemouth where the needs of overseas language students and high spending tourists can present an interesting challenge to urban planners. The systems approach advocates integration and alliances in investment incentives to help identify alternative urban use strategies in tourism and leisure contexts which allows for re-branding of an urban area whilst extending the product offer.

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Section: Scenario Approach To Tourism Planningmentioning

confidence: 99%

Strategic foresight for (coastal) urban tourism market complexity: The case of Bournemouth

Carlisle

Johansen²,

Kunc

2016

Tourism Management

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“…Humans operating in complex systems must often work with technology and each other in order to complete tasks. As highlighted in some applied literature, and partially addressed in this paper, multi-organizational communication and task coordination for large-scale disaster response and emergency management represents a significant challenge on organizational, situational, and technological dimensions [37,[51][52][53]. Traditional information theory and computer science approaches to multi-agent coordination do not incorporate the challenges of social and organizational factors, including cognitive style and distributed dimensions of expertise [40], that both limit and enable effective team performance.…”

Section: Discussionmentioning

confidence: 95%

“…Simulation-based modeling was the main method employed for this research, which was completed to establish feasibility of using this particular method within team research applications. Past research in communication theory has suggested such software simulation techniques, focusing on the development of "transactive memory" in task performance [7] and evolutions of "knowledge networks" [9]; more recent work has begun to address the role of simulation modeling in disaster response planning [37]. The model was constructed in Java by operationalizing theories and constructs from other domains, including group dynamics, management, and psychology.…”

Section: Methodsmentioning

confidence: 99%

Supporting Advances in Human-Systems Coordination through Simulation of Diverse, Distributed Expertise

Nyre-Yu

Caldwell

2018

Systems

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Distributed expertise task environments represent a critical, but challenging, area of team performance. As teams work together to perform complex tasks, they share much information and expertise to efficiently and effectively coordinate activities. Information coordination and alignment is affected by many factors, including communication styles and distributions of domain and interaction expertise. This study was part of a series of work performed in the authors’ lab to explore feasibility of using software simulation methods as a complement to other human factors methods to explore information alignment in teams. More specifically, this study aimed to operationalize specific parameters identified in group dynamics, management, and cognitive psychology literatures. Such research can provide an operationalized model that incorporates some of these key factors in information alignment and how these factors impact overall task performance of teams in complex environments. Simulation methods were applied to explore time-based performance outcomes. Model convergence and functionality were established through a series of model-based statistical analyses, which can be later validated with supplementary field studies. Results indicate that this style of simulation modeling is feasible, and provides directions for additional examination of factors affecting team configuration, process, and performance in complex systems.

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“…The needs of different stakeholders may be in conflict with one another. In short, the inclusion of all stakeholders in disaster management has significantly increased the complexity of disaster management (Hernantes et al 2013).…”

Section: Methodsmentioning

confidence: 99%

Disasters can happen to anybody: The case of Korea

2016

Environmental Impact Assessment Review

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In Korea, there is a pervasive feeling of invincibility to the point that people and organizations do not believe that disasters can strike them. This has impact on the level of preparedness for disasters. This study aims to delve into how Korea has to change its governmental policies/practices with some private partners' efforts to mitigate disaster risks. A case study was utilized as the major methodology by comparing exclusive management with inclusive management. These two approaches have been comparatively analyzed via four variables, namely the central government, the local governments, the incident commander, and other stakeholders. The major finding is that Korea's practices and policies have to evolve from the current exclusive management into future-oriented inclusive management. Moreover, the importance of communication, cooperation, collaboration, and multidiscipline coordination is discussed. Additionally, the problem of reductionism and equal participation among all stakeholders, as well as the resistance from vested interests, are recognized and elaborated for Korea and the international community.

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Learning before the storm: Modeling multiple stakeholder activities in support of crisis management, a practical case

Cited by 42 publications

References 31 publications

Strategic foresight for (coastal) urban tourism market complexity: The case of Bournemouth

Strategic foresight for (coastal) urban tourism market complexity: The case of Bournemouth

Supporting Advances in Human-Systems Coordination through Simulation of Diverse, Distributed Expertise

Disasters can happen to anybody: The case of Korea

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