Learning from disagreement on social media: The mediating role of like-minded and cross-cutting discussion and the moderating role of fact-checking

Lin, Han; Kim, Yonghwan

doi:10.1016/j.chb.2022.107558

Cited by 11 publications

(2 citation statements)

References 67 publications

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“…Online comments facilitate interaction between readers of the news and discussion of news content with various users (Lin and Kim, 2023; Douai and Nofal, 2012). Such interaction and discussion could increase citizens' political participation as people can acquire mobilizing information (e.g.…”

Section: Literature Reviewmentioning

confidence: 99%

Shame on you! How incivility and absence of supporting evidence in likeminded Facebook comments influence evaluations of ingroup members and online political participation

Kim

2023

OIR

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PurposeThis study examined how likeminded Facebook comments with incivility and without supporting evidence influence readers' evaluations of the commenter and online political participation intention. This study also investigated whether the indirect effect of exposure to uncivil comments and comments without evidence on online political participation through evaluations of the commenters is contingent on the strength of partisanship.Design/methodology/approachThe study used a 2 (uncivil comments vs civil comments) × 2 (comments without supporting evidence vs comments with supporting evidence) factorial design with a scenario about reading similar viewpoints about the gun control issue in Facebook comments.FindingsThe results showed that compared to exposure to civil agreeing comments, exposure to uncivil likeminded comments resulted in higher levels of negative evaluations of the commenters, which in turn decreased willingness to participate in political activities online. Exposure to comments without evidence led to more negative evaluations of the commenters, but it did not significantly influence online political participation. In addition, the strength of partisanship did not significantly moderate the indirect effect of exposure to uncivil comments and comments without evidence on online political participation through evaluations of the commenters.Originality/valueAlthough previous studies have demonstrated the significant effects of incivility and reasoned argument, little is known about whether and how people evaluate ingroup members' comments that are uncivil and lacking reasoned arguments. Most of these studies have examined incivility in political contexts, but few have extended the context to the effect of likeminded comments, especially when the comments are uncivil and lack supporting evidence. The current study aims to fill this gap in the literature.

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Section: Literature Reviewmentioning

confidence: 99%

Shame on you! How incivility and absence of supporting evidence in likeminded Facebook comments influence evaluations of ingroup members and online political participation

Kim

2023

OIR

Self Cite

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“…Disagreement is an important aspect of a deliberation (Polletta and Gardner, 2018) since it can (1) drive novel ideas, (2) incentivize evaluation of the proposed ideas, (3) avoid echo chambers, and (4) cancel out individual biases (Klein, 2012). Discussions with disagreement help users understand the opposing viewpoints (Lin and Kim, 2023;Saveski et al, 2022). Further, discussions having adequate disagreement have been associated with a higher quality deliberation (Esterling et al, 2015).…”

Section: Introductionmentioning

confidence: 99%

Do Differences in Values Influence Disagreements in Online Discussions?

van der Meer,

Vossen,

Jonker

et al. 2023

Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing

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Disagreements are common in online discussions. Disagreement may foster collaboration and improve the quality of a discussion under some conditions. Although there exist methods for recognizing disagreement, a deeper understanding of factors that influence disagreement is lacking in the literature. We investigate a hypothesis that differences in personal values are indicative of disagreement in online discussions. We show how state-of-the-art models can be used for estimating values in online discussions and how the estimated values can be aggregated into value profiles. We evaluate the estimated value profiles based on human-annotated agreement labels. We find that the dissimilarity of value profiles correlates with disagreement in specific cases. We also find that including value information in agreement prediction improves performance.

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Social media information literacy: Conceptualization and associations with information overload, news avoidance and conspiracy mentality

Heiss,

Nanz,

Matthes

2023

Computers in Human Behavior

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Learning from disagreement on social media: The mediating role of like-minded and cross-cutting discussion and the moderating role of fact-checking

Cited by 11 publications

References 67 publications

Shame on you! How incivility and absence of supporting evidence in likeminded Facebook comments influence evaluations of ingroup members and online political participation

Shame on you! How incivility and absence of supporting evidence in likeminded Facebook comments influence evaluations of ingroup members and online political participation

Do Differences in Values Influence Disagreements in Online Discussions?

Social media information literacy: Conceptualization and associations with information overload, news avoidance and conspiracy mentality

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