Learning in Post-Bureaucratic Organizations

Abstract

The aim of the chapter is to analyze the evolution of training and learning in post-bureaucratic organizations through the lens of the learning 2.0 phenomenon, discussing some of the critical aspects and challenges of learning effectively for both individuals and organizations. First, the chapter introduces the main characteristics of post-bureaucratic models and illustrates the evolution of Human Resource Management and the strategic role it plays in the success of post-modern organizations. The concept of Strategic Human Resources Development will also be introduced, with attention given to the importance of training and learning for human capital development and improvement. The author then details some significant trends and evolutions in how learning is accomplished in post-bureaucratic organizations. Second, the chapter outlines the role and contribution of social media in workplace learning and the related benefits, risks and limitations. After reviewing the findings of recent studies, the author delineates some ways for post-bureaucratic organizations to effectively leverage social technologies in order to support learning and growth at both the individual and organizational level. Finally, the chapter ends with a discussion of the main avenues for future research.