Legal and Ethical Implications of Website Accessibility

Palmer, Zsuzsanna B.; Palmer, Ralph Henry

doi:10.1177/2329490618802418

Cited by 15 publications

(4 citation statements)

References 13 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…However, there is clearly a gap between this requirement and current practice. In fact, an increasing number of lawsuits confirm the requirement of public businesses to provide accessible web content ( Palmer & Palmer, 2018 ).…”

Section: Discussionmentioning

confidence: 99%

Everyday Challenges for Individuals Aging With Vision Impairment: Technology Implications

Remillard,

Koon,

Mitzner

et al. 2023

The Gerontologist

View full text Add to dashboard Cite

Background and Objectives There are growing numbers of older adults with long-term vision impairment who are likely to experience everyday activity challenges from their impairment in conjunction with age-related changes. Technology has potential to support activity engagement. To develop effective technologies and interventions, we need to understand the context of activity challenges and identify unmeet support needs. Research Design and Methods The Aging Concerns, Challenges, and Everyday Solution Strategies (ACCESS) study is a mixed-method approach to explore everyday challenges of people aging with long-term disabilities. Participants included 60 adults aging with long-term vision impairment (63% female; M age=67, SD=4.6) who completed in-depth, structured interviews exploring the nature of everyday challenges and their unmet support needs for activity engagement. We conducted a content analysis using a deductive and inductive approach to build a detailed coding scheme of challenge codes and subcodes. Results The analyses provided detailed insights about the nature of challenges people aging with vision impairment experience when performing specific instrumental activities of daily living (IADLs) in the context of home maintenance, transportation, shopping/finance, and managing health. Vision-related challenges and participation restrictions were identified for several activities that require reading, navigation, and identification (e.g., shopping, medication management, public transportation). Emergent challenge themes for performing IADLs included personal limitations (e.g., physical, cognitive, financial) and environmental barriers (e.g., accessibility, technology, transportation). Discussion and Implications Contextual examples of IADL challenges among individuals aging with vision impairment highlight opportunities for technology design and innovation to support participation in everyday activities.

show abstract

Section: Discussionmentioning

confidence: 99%

Everyday Challenges for Individuals Aging With Vision Impairment: Technology Implications

Remillard,

Koon,

Mitzner

et al. 2023

The Gerontologist

View full text Add to dashboard Cite

show abstract

“…They also differ based on the assignments, the resulting deliverables, and overall goal of the projects. Some projects primarily concentrate on the production of written deliverables—reports (Lindner, 2016), blog posts (Palmer, 2018)—while others have more diverse aims and deliverables such as the transatlantic translation project (Maylath et al., 2013) or the peer-review project involving technical communication students in two countries (Anderson et al., 2010).…”

Section: Introductionmentioning

confidence: 99%

Reimagining Business Planning, Accessibility, and Web Design Instruction: A Stacked Interdisciplinary Collaboration Across National Boundaries

Palmer

Oswal

Kóris

2020

Journal of Technical Writing and Communication

View full text Add to dashboard Cite

The authors present the results of a study of a three-way international collaboration project among one Hungarian class and two classes from Michigan and Washington, respectively. This multifaceted study focused on business planning, web design, and accessibility with the aim of investigating the effect of accessibility instruction on the production of business plans and websites. The distinguishing feature of this study was its emphasis to orient the three student groups on disability and accessibility issues from the perspective of the critical social model of disability advanced by disability studies theorists. The researchers collected quantitative and qualitative pre/postproject survey data from their three classes. They combined this data with the text of student emails sent among the project teams and instructor notes about their teaching to arrive at conclusions about the effectiveness of the collaboration using a mixed-methods approach. The results from the data analyses revealed significant benefit of the client–provider relationships among the three classes and the accessibility instruction provided by the Washington class to the other two classes on the business plans and websites.

show abstract

“…Developing new business professionals that understand the inherent ethical considerations of accessibility, especially when preparing business documents for online publication, is a baseline of professional communication competence (Palmer & Palmer, 2018). The purpose of this study is to take stock of professional employees’ current understanding of accessibility in the United States.…”

mentioning

confidence: 99%

Professionals’ Understanding of Accessibility Regarding Business Communication Materials

Drye

Kelly

Woodard

2022

Business and Professional Communication Quarterly

View full text Add to dashboard Cite

The purpose of this study was to gauge the understanding of accessibility related to business communication material among individuals working in corporate America. Participants were asked to define accessibility, then given a definition of accessibility, and then asked to identify how to make a report and a visual accessible. A substantial number of participants were not able to define accessibility, nor identify how to make accessible changes to a report or visual. Those who could define accessibility considered accessibility goals in terms of general access to resources, usability, audience analysis, or disability-related accessibility. Business majors were less likely than other majors to be able to identify disability-related methods of making a report or visual accessible. Implications for business communication education are discussed.

show abstract

Legal and Ethical Implications of Website Accessibility

Cited by 15 publications

References 13 publications

Everyday Challenges for Individuals Aging With Vision Impairment: Technology Implications

Everyday Challenges for Individuals Aging With Vision Impairment: Technology Implications

Reimagining Business Planning, Accessibility, and Web Design Instruction: A Stacked Interdisciplinary Collaboration Across National Boundaries

Professionals’ Understanding of Accessibility Regarding Business Communication Materials

Contact Info

Product

Resources

About