2022
DOI: 10.35631/ijlgc.729016
|View full text |Cite
|
Sign up to set email alerts
|

Legal Protection of E-Consumers in Malaysia

Abstract: E-commerce has experienced tremendous growth in recent years. The popularity of online shopping continues to grow. Many e-commerce applications are being launched rapidly in Malaysia, posing a legal protection issue for e-customers. This study aims to analyze the law in Malaysia protecting e-consumers, determine whether they are adequate, and investigate whether they are aware of their legal rights. A large number of online retailers have transformed the way we do business. Among the subjects of the study were… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1

Citation Types

0
0
0

Year Published

2023
2023
2023
2023

Publication Types

Select...
1

Relationship

0
1

Authors

Journals

citations
Cited by 1 publication
(2 citation statements)
references
References 0 publications
0
0
0
Order By: Relevance
“…Hence, the respondents may place a low priority on safety assurance awareness. However, the results align with the reports found in previous studies that low awareness may be due to a lack of promotion in any medium, especially the Internet (Roslan et al, 2022). Nevertheless, the significant correction between consumer awareness and consumer safety assurance behaviour in online purchases is consistent with the findings of Kim et al (2008), who discovered that consumers' awareness of web assurance mechanisms is affected by their security concerns.…”
Section: Pearson Correlation Analysissupporting
confidence: 90%
See 1 more Smart Citation
“…Hence, the respondents may place a low priority on safety assurance awareness. However, the results align with the reports found in previous studies that low awareness may be due to a lack of promotion in any medium, especially the Internet (Roslan et al, 2022). Nevertheless, the significant correction between consumer awareness and consumer safety assurance behaviour in online purchases is consistent with the findings of Kim et al (2008), who discovered that consumers' awareness of web assurance mechanisms is affected by their security concerns.…”
Section: Pearson Correlation Analysissupporting
confidence: 90%
“…Since many individuals are active on social media, these platforms should serve as the primary vehicle for raising awareness of safe online purchasing behaviour. Given these facts, the responsible body should use the most recent communication channels to spread awareness on social media, such as Twitter, Facebook, Instagram, TikTok, and others (Roslan et al, 2022). Awareness campaigns should use social media rather than conventional media like television and radio to reach the largest audience possible.…”
Section: Implication Of Studymentioning
confidence: 99%