“…Participants experienced stigma, prejudice, and discrimination (Lyons, et al, 2015;Hoyt, et al, 2017). Other examples of negative experiences include non-acceptance, prejudice, dichotomy, nonunderstanding, sexualisation (Duffy, 2011;Victor & Nel, 2016), and sometimes they were connected to offensive questions (Riggs, et al, 2014), respondents also described a lack of caring and understanding (Hoyt, et al, 2017). There was evidence of transphobia experienced by some LGBT individuals with healthcare professionals openness, non-judgment, acceptance, awareness of lack of knowledge, appropriate provision of healthcare services, LGBT-friendly physician, protection of privacy / confidentiality, respect, inclusion of partner, support, consideration, absence of direct disapproval, honesty, warmth, caring, professionalism, compassion, equality, confirmation of identity, absence of irritating questions, calmness, kindness, listening, sensitivity, empathy Katz, 2009;Duffy, 2011;Eady, et al, 2011;Vanden-Langenberg, et al, 2012;Riggs, et al, 2014;Lyons, et al, 2015;Marques, et al, 2015;Rasberry, et al, 2015;Hirsch, et al, 2016;Victor & Nel, 2016;Hoffkling, et al, 2017;Westerbotn, et al, 2017; Negative experiences of…”