2014
DOI: 10.14453/aabfj.v8i4.3
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Lessons About Best Interests Duty

Abstract: Financial advice is essentially a credence good, whose value is hard to assess. Yet in the Australian context the need for quality advice is growing, with self-sufficiency a growing trend and individuals facing significant complexity in their financial affairs. Recent regulatory proposals and reforms have been offered as a means to provide some comfort for consumers about the quality advice that they might receive, yet the challenge remains about what is meant by 'quality' in this area. By referring to recent … Show more

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Cited by 13 publications
(8 citation statements)
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References 24 publications
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“…For those with margin loans as additional investment leverage, losses were exacerbated with many losing their home and/or life savings. Bruhn and Miller (2014), Ferris (2011) and Smith (2009) summarise some of the critique of the Storm investment model. This includes the ‘one‐size‐fits‐all’ strategy, the targeting of those for whom it was unsuitable and the high levels of gearing.…”
Section: Methodsmentioning
confidence: 99%
“…For those with margin loans as additional investment leverage, losses were exacerbated with many losing their home and/or life savings. Bruhn and Miller (2014), Ferris (2011) and Smith (2009) summarise some of the critique of the Storm investment model. This includes the ‘one‐size‐fits‐all’ strategy, the targeting of those for whom it was unsuitable and the high levels of gearing.…”
Section: Methodsmentioning
confidence: 99%
“…The collapse of Storm Financial Services provides significant insight into the understanding of fiduciary duty and acting in a client’s best interest. Bruhn and Miller (2014) researched the high-profile collapse of Storm Financial and examined factors that constitute good advice, couched in terms of a ‘best interests’ duty from adviser to customer. The authors concluded that the key aspects of best interest are that advice is personalised to the client, explicitly accounts for a customer’s goals and risk tolerance, is communicated clearly and allows for alternative advice to be sought (Bruhn and Miller, 2014).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Worthington (2006) amongst others notes low levels of financial literacy exist across the Australian community echoing findings in other countries (Calcagno and Monticone 2015). The low level of financial literacy across households suggests that they are at risk of making suboptimal financial decisions or that they may, in the face of complex or difficult financial situations, chose to do nothing or use non professional sources of information such as the internet (Bruhn and Miller 2014). The consequences of doing nothing or relying on inappropriate information may be detrimental to their financial health.…”
Section: Market Failure and Financial Advicementioning
confidence: 99%