Lessons learned in people management after COVID-19 crisis. A qualitative study in Spain

Labrador Fernández, Jesús; Martínez Morán, Pedro César; Delfino, Gisela

doi:10.1080/23311975.2023.2275370

Cited by 2 publications

References 50 publications

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Hybrid working – Benefits and challenges for productivity and performance

Williams,

Shaw

2024

IJPPM

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PurposeWe explore the benefits and challenges for organisations using hybrid working practices post-pandemic. We focus upon the non-profit English social housing sector; however, this research is relevant to any organisation adopting hybrid working practices. The implications for productivity and performance management of hybrid practices are currently not well understood.Design/methodology/approachWithin this Reflective Practice work, we apply a dual-theoretic lens to a new Ways of Working tool and adopt a mixed methods approach. First scoping interviews were conducted with senior managers possessing strategic knowledge of their organisations’ approaches to hybrid working. Secondly, a large-scale survey was administered to evaluate employees’ perceptions of hybrid working, including their concerns for future impacts.FindingsOur data identify several benefits and challenges associated with hybrid working. Reclaimed commuting time was deemed a positive benefit, alongside greater personal time, work-life balance and (for the majority) less-interrupted workspace. Challenges were identified regarding the transparency of staff reward and recognition, the potential for masked burnout and purposeful team communication.Research limitations/implicationsDue to the unique context of the pandemic and widespread, but sudden adoption of home- and hybrid working, this study can be taken as a snapshot in time as organisations recalibrate the consequences of new ways of working.Originality/valueDespite hybrid working having been possible for decades, many articles describe typical benefits (e.g. less commuting time) and challenges (e.g. organisational culture) without fully understanding productivity and performance implications. To explore this, we extend Palvalin et al.’s (2015) Tool by establishing a theoretical foundation through the conservation of resources theory and practice theory.

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Hybrid working – Benefits and challenges for productivity and performance

Williams,

Shaw

2024

IJPPM

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Addressing the Global Challenge of Employee Engagement in the Post-Pandemic Multigenerational Workforce

Saleem,

Humayun,

Awan

2024

Energy Crisis and Its Impact on Global Business

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Businesses have learned to manage all of their personnel and operations remotely. Employee engagement is exacerbated by post-pandemic managerial challenges, such as team rearrangement, increased responsibilities, and unclear expectations. Employee engagement is the emotional dedication a worker has to their company, its employees, vision, and objectives. For all of us, this is the first time that four generations have collaborated professionally. Every generation responds to change in different ways and has distinct demands, expectations, communication preferences, and priorities. Notwithstanding these differences, all generations share a common concern for balancing their work-life. Hence, addressing the demands and issues related to work-life balance (WLB) and providing solutions to enhance the WLB experience for employees can serve as a framework for promoting age-friendliness, including a multigenerational workforce, and fostering age-inclusive cultures. Those employees who have a better work-life balance, are more engaged. Employees who maintain a positive work-life balance also work harder than their counterparts. To establish a healthy balance, employee autonomy over roles and trust in their ability to execute can be combined with opportunities for regular and healthy workplace communication, frequent engagement, and regular engagement. Employees were exposed to and had the chance to work remotely because of the pandemic. Owing to the epidemic, most employees worked a significant amount of time from home. Because of this location change, a lot of people now enjoy a work-life balance that they never realised was possible. This ultimately affects employee engagement by making it easier for them to return to their prior office routine.

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Lessons learned in people management after COVID-19 crisis. A qualitative study in Spain

Cited by 2 publications

References 50 publications

Hybrid working – Benefits and challenges for productivity and performance

Hybrid working – Benefits and challenges for productivity and performance

Addressing the Global Challenge of Employee Engagement in the Post-Pandemic Multigenerational Workforce

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