Let Our Voices Be Heard: Qualitative Analysis of an Internet Discussion Board

Vries, Sabina Remmers de; Valadez, Albert A.

doi:10.1080/15401380802530617

Cited by 6 publications

(1 citation statement)

References 10 publications

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“…All quotes were reviewed by both authors to generate domains, a model, and recurring themes. The primary author reviewed the entire database to identify preliminary, anchor themes (see, Sade-Beck, 2004;de Vries & Valadez, 2008). Subsequently, the primary author assigned each identified themes into nodes in NVivo and quotes for each category of themes were subsequently populated into the database.…”

Section: Analytical Strategymentioning

confidence: 99%

The Cyber-Industrialization of Catfishing and Romance Fraud

Wang,

Topalli

2023

CrimRxiv

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We examine a new form of online fraud closely related to traditional online romance fraud and catfishing, but which is "industrialized" through enterprise business practices, software platforms, and customer service processes. We conducted an inductive analysis of publicly available testimonial and review data provided by current and prior employees of a specific company in the online customer service contract space. Companies hire individuals online to work as "chat moderators" or "customer service providers" who are told that they are to advance engagement on social media platforms. In fact, they are being recruited as "sexting" workers, paid on a per-text basis to engage in intimate chatting with clients led to believe the workers are female participants on a dating site. The process is mediated via client management processes that monitor employee productivity and monetize all interactions between "clients" and "workers." The company executes these processes with great efficiency by algorithmically assigning multiple workers to individual clients and assembling background files on clients in real time. We refer to this corporatized form of fraud as Intimacy Manipulated Fraud Industrialization (IMFI) and find that workers serve as both exploiters of their clients as well as victims of the company they work for.

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Section: Analytical Strategymentioning

confidence: 99%

The Cyber-Industrialization of Catfishing and Romance Fraud

Wang,

Topalli

2023

CrimRxiv

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The cyber-industrialization of catfishing and romance fraud

Wang,

Topalli

2024

Computers in Human Behavior

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Analyzing Internet Forums

Holtz

Kronberger

Wagner

2012

Journal of Media Psychology

152

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Within Internet forums, members of certain (online) communities discuss matters of concern to the respective groups, with comparatively few social restraints. For radical, extremist, and other ideologically “sensitive” groups and organizations in particular, Internet forums are a very efficient and widely used tool to connect members, inform others about the group’s agenda, and attract new members. Whereas members of such groups may be reluctant to express their opinions in interviews or surveys, we argue that Internet forums can yield an abundance of useful “natural” discursive data for social scientific research. Based on two exemplary studies, we present a practical guide for the analysis of such data, including data-sampling strategies, the refinement of the data for computer-assisted qualitative and quantitative analysis, and strategies for in-depth analysis. The first study is an in-depth analysis of discourses within a German neo-Nazi discussion board. In the second, nine online forums for young German Muslims were analyzed and compared. Advantages and potential issues with analyzing Internet forums are discussed.

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Let Our Voices Be Heard: Qualitative Analysis of an Internet Discussion Board

Cited by 6 publications

References 10 publications

The Cyber-Industrialization of Catfishing and Romance Fraud

The Cyber-Industrialization of Catfishing and Romance Fraud

The cyber-industrialization of catfishing and romance fraud

Analyzing Internet Forums

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