Let’s Get Sociotechnical: A Design Perspective on Zero Energy Renovations

Abstract

The scaling up of zero energy (ZE) renovations contributes to the energy transition. Yet ZE renovations can be complex and error-prone in both process and outcome. This article draws on theory from sociotechnical design, participatory design, and inclusive design to analyse four recent case studies of ZE renovation/building in the Netherlands. The cases are studied using a mix of retrospective interviews and workshops, as well as ethnographic research. Three of the cases studied are ZE renovations of which two are recently completed and one is in progress, while the fourth case is a recently completed ZE new build. Three of the cases are social housing and one is mixed ownership. The research enquired into the situation of the project managers conducting the processes and also drew on resident experiences. The ZE renovation/builds are analysed as sociotechnical product-service systems (PSSs). The article evaluates how the use values, product values, and result values of these PSSs emerged from the processes. This perspective reveals issues with the usability of the PSSs, as well as with cost structures, technical tweaks, and maintenance agreements. Applying a design perspective provides starting points for co-learning strategies that could improve outcomes. Two example strategies that have potential in this regard are described, using demo dwellings and user manual as PSS prototypes in the early design phase. These and similar strategies could support the professionals in the field in creating successful ZE renovation/building processes.

Design Thinking for Innovation in Sustainable Built Environments and the Integration of an Inclusive Foresight and Design Thinking Framework

“…Regarding climate change, one article offers innovative climate adaptation solutions for a high-flood-risk region of the Lake District, UK, which utilize the DT process to propose a design strategy [45]. The two articles related to energy transition are: (1) case studies of zero-energy renovation/building in the Netherlands using sociotechnical design, participatory design, and inclusive design [26]; and (2) a case study of energy-flexible factories in the model region of Augsburg, Germany, using the DT method [27].…”

Challenges of Energy Renovation

“…8. Boess (2022): Sustainable renovation processes are both technological and social, and for success both have to be detected and taken into account in involving residents, as found in case studies in the Netherlands. 9.…”