‘Level up your money game’: an analysis of gamification discourse in financial services

Heide, Arjen van der; Želinský, Dominik

doi:10.1080/17530350.2021.1882537

Cited by 20 publications

(4 citation statements)

References 49 publications

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“…TIK telah membawa perubahan besar dalam berbagai aspek kehidupan manusia, termasuk dalam hal hiburan dan rekreasi. Salah satu bentuk hiburan dan rekreasi yang digemari oleh banyak orang adalah bermain permainan video online [4].…”

Section: Pendahuluanunclassified

The Influence of the Mobile Legends E-Sport Phenomenon on Student Financial Behavior

Wijaya,

Santi

2024

INFEB

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This research aims to examine the influence of the Mobile Legends e-sport phenomenon on student financial behavior. Using a quantitative approach, this research collected data from a number of respondents who were active students and also Mobile Legends players. Data analysis was carried out using statistical methods to find out whether there was a significant relationship between the hobby of playing Mobile Legends and students' financial management. The research results show that there is a significant influence of the Mobile Legends e-sports phenomenon on student financial behavior. Students who actively play Mobile Legends tend to have poor financial behavior compared to students who don't play e-sports. This research provides new insights into the impact of online games on broader aspects of life, especially in the context of personal financial management.

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Section: Pendahuluanunclassified

The Influence of the Mobile Legends E-Sport Phenomenon on Student Financial Behavior

Wijaya,

Santi

2024

INFEB

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“…In response to this uncertainty, financial incumbents may attempt to mitigate it by advocating a model of human nature that can be harnessed and controlled through gamification, with the aim of influencing individuals' financial behavior. [10].This study used a quantitative approach with a questionnaire to collect data from 325 active m-wallet users who had used the service for at least one year. The results showed that all the hypotheses were supported.…”

Section: Literature Reviewmentioning

confidence: 99%

Applied Gamification to Enhance Customer Loyalty for Fintech Industry

Qureshi,

Ghulamani,

Abdallah

et al. 2023

2023 IEEE 8th International Conference on Engineering Technologies and Applied Sciences (ICETAS)

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In this study, a mobile application prototype for fintech industry is proposed which aims to addresses users' problems and engage them based on incentivized mechanism through applied gamification used for the users. Users will perform transactions and in return get some points as rewards, which they can use for cashback rewards or send these points to someone they want. For this research, Figma is used as a tool for designing wireframes and prototypes which later included in UseBerry to perform usability tests from users to collect their responses. Around 50 participants have been invited to collect their responses based on using the prototype and answering a few questions based on that. Results have shown an enormously positive response from users who really want to get incentives through their daily transactions and can get whatever benefits they are provided. However, this research is limited to a few features and more features and testing can be done based on the current response from the users which will directly impact user's daily life and improve conversions for the banking and fintech industry.

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“…There has been a recent flurry of such ‘dumb money’ incidents, with the GameStop debacle (which saw the trying videogame store company’s stock price skyrocket in early 2021) being perhaps the most widely covered in mainstream discourse (Hansen, 2022; Just and Petersen, 2023; Paliewicz, 2023). The increasing popularity of gamified online trading platforms for speculative value-generation granting easy market access to the broad public is also pushing the retail investor into the limelight and stirring up debates about barriers to market participation and what the consequences might be if some of these barriers are brought down (Davis, 2018; Preda, 2017; Tan, 2021; Van der Heide and Želinský, 2021). 2 Central to these discussions are concerns about equal opportunity and fairness in financial markets, while other debates revolve around questions of speculative competence, financial knowledge and professional experience, which are often framed as prerequisites of or as non-institutionalized barriers to sound market participation.…”

Section: Introductionmentioning

confidence: 99%

Not so ‘dumb money’? Constituting professionals and amateurs in the history of finance capitalism

Hansen,

Komporozos-Athanasiou

2024

Thesis Eleven

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This article examines the historically contentious relationship between the financial market and the public as discussed in academic literature, financial journalism and prescriptive how-to invest handbooks during the late 19th and early 20th centuries. Although financial markets thrive off active public participation, speculating at stock and commodity exchanges has been a sanctioned ritual reserved for a privileged minority. We argue that the financial establishment’s intent to control market access through financial entry-barriers (such as exchange membership fees and margin requirements) has been part of a bigger story we need to understand: a history of delegitimating uninitiated ‘lay speculators’ through the construction of exclusionary narratives about unfit amateur investors and morally corrupt publics. We conceptualize this process as an ongoing and delicate boundary-making exercise contributing to a market participation discourse that has been characterized by a set of reductive binaries, such as those of insider–outsider, professional–amateur and speculator–gambler. We show, however, that attempts to delineate popular participation in financial markets through these binaries have been complicated by the idea that besides being a force of market instability and collective irrationality, the public was a largely untapped source of liquidity. We argue that today’s discourse on public participation in financial markets resuscitates these simplified narratives and propose a more nuanced view of non-professional market participants being both destabilizers and liquidity-providers.

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‘Level up your money game’: an analysis of gamification discourse in financial services

Cited by 20 publications

References 49 publications

The Influence of the Mobile Legends E-Sport Phenomenon on Student Financial Behavior

The Influence of the Mobile Legends E-Sport Phenomenon on Student Financial Behavior

Applied Gamification to Enhance Customer Loyalty for Fintech Industry

Not so ‘dumb money’? Constituting professionals and amateurs in the history of finance capitalism

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