Leveraging Human-Centered Design in Chronic Disease Prevention

Matheson, Gordon O.; Pacione, Chris; Shultz, Rebecca; Klügl, Martin

doi:10.1016/j.amepre.2014.10.014

Cited by 114 publications

(95 citation statements)

References 18 publications

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“…Importantly, many health apps have not been designed with input from healthcare or behavioral change professionals, have limited functionality, and may not have up‐to‐date information . It is also not uncommon for technology‐focused healthcare interventions to be designed without any input from the targeted users . Recently, federal funding agencies, such as the NIH and Patient‐Centered Outcomes Research Institute, have begun to recognize that the lack or only token level involvement of patients or caregivers has failed to result in interventions that are highly relevant to actual end users .…”

Section: Discussionmentioning

confidence: 99%

“…23 It is also not uncommon for technology-focused healthcare interventions to be designed without any input from the targeted users. [24][25][26] Recently, federal funding agencies, such as the NIH and Patient-Centered Outcomes Research Institute, have begun to recognize that the lack or only token level involvement of patients or caregivers has failed to result in interventions that are highly relevant to actual end users. 27,28 The inclusion of the intended user and a multidisciplinary team in the development process increases the functionality and usability of the technology by keeping the focus on user's needs and increasing the likelihood it will be successfully used in the real-world setting.…”

Section: Discussionmentioning

confidence: 99%

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A survey of mobile technology usage and desires by caregivers of children with cancer

Mueller

Cochrane

Bennett

et al. 2018

Pediatric Blood & Cancer

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

A survey of mobile technology usage and desires by caregivers of children with cancer

Mueller

Cochrane

Bennett

et al. 2018

Pediatric Blood & Cancer

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“…Methods of HCD are becoming more widely used in the health care industry, and HCD is the standard process used at the CFI. [15][16][17][18] This method consists of 4 phases: (1) qualitative research to understand user needs, (2) synthesizing research into design concepts that are rapidly prototyped and iteratively tested in situ to validate the designs, (3) robustly prototyping designs and testing them in research studies, and (4) scaling and implementing across our organization. Solutions and opportunities identified using HCD methods must carefully account for any contextual factors, such as cultural, technical, and financial constraints.…”

mentioning

confidence: 99%

OB Nest: Reimagining Low-Risk Prenatal Care

Mooij

Hodny

O’Neil

et al. 2018

Mayo Clinic Proceedings

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Using a human-centered design method, our team sought to envision a new model of care for women experiencing low-risk pregnancy. This model, called OB Nest, aimed to demedicalize the experience of pregnancy by providing a supportive and empowering experience that fits within patients' daily lives. To explore this topic, we invited women to use self-monitoring tools, a text-based smartphone application to communicate with their care team, and moderated online communities to connect with other pregnant women. Through observations of tool use and patient- and care team-provided feedback, we found that self-measurement and access to a fetal heart monitor provided women with confidence and joy in the progress of their pregnancies while shifting their position to being an active participant in their care. The smartphone application gave women direct access to their care team, provided continuity, and removed hurdles in establishing communication. The online community platform was a space where women in the same obstetric clinic could share nonmedical questions and advice with one another. This created a sense of community, leveraged the knowledge of women, and provided a venue beyond the clinic visit for information exchange. These findings were integrated into the design of the Mayo Clinic OB Nest model. This model redistributes care based on the individual needs of patients by providing self-measurement tools and continuous flexible access to their care team. By enabling women to meaningfully participate in their care, there is potential for cost savings and improved patient satisfaction.

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“…This research approach is novel because, guided by Design Thinking [6], it successfully extends healthcare innovation by bridging healthcare needs and software requirements. Design Thinking presents a human-centered, prototype-driven process that can be applied to any product, service, and business design [7]. The importance of undertaking this research can be gauged by recent developments in Connected Health and the need to carefully align healthcare innovation processes and healthcare needs to improve health quality and safety.…”

Section: E-pharmacymentioning

confidence: 99%

Aligning healthcare innovation and software requirements through design thinking

Carroll

Richardson

2016

Proceedings of the International Workshop on Software Engineering in Healthcare Systems

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In recent years, there has been significant growth in software companies across the healthcare sector developing new technologies to improve healthcare delivery and services. This has given rise to the emergence of Connected Health -a new model for healthcare management. This also places considerable emphasis on the process of software development in supporting Connected Health. In addition, it highlights the growing reliance and trust we place on software to support healthcare decisions. However, unlike many other sectors, such as business and education, failure to align healthcare needs with software requirements can have devastating consequences on people's health and potentially cause death. Our research and experience with healthcare companies confirms the need to establish a Connected Health Innovation Framework using Design Thinking principles to a) support software developers in clearly identifying healthcare requirements and b) extend and enrich traditional software requirements gathering techniques. This paper presents an e-pharmacy case study and describes the impact this approach has within a Connected Health context.

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Leveraging Human-Centered Design in Chronic Disease Prevention

Cited by 114 publications

References 18 publications

A survey of mobile technology usage and desires by caregivers of children with cancer

A survey of mobile technology usage and desires by caregivers of children with cancer

OB Nest: Reimagining Low-Risk Prenatal Care

Aligning healthcare innovation and software requirements through design thinking

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