Leveraging Internet of Things Applications With Service-Oriented Computing for Supply Chain Operations

Abstract

Globalization and digitalization have shaped supply chain operations management in recent years. There is a growing focus on using the Internet of Things (IoT) to develop decision support systems for supply chain operations. These systems collect and process business operational data to create services for stakeholders. The chapter introduces a knowledge-based approach to designing and implementing these operational service supports based on relevant web services. Emphasizing the critical role of semantic interoperability is accomplished through ontologies and similarity assessment methods. The practical application of these theoretical concepts is not just a possibility but a reality, and this demonstration will engage the business stakeholders, making them feel reassured about the feasibility of the digital transformation of supply chain operations. Finally, the chapter provides a business case highlighting the purpose of ontologies, an algorithmic concept similarity assessment, and the usefulness of ontology in developing operational service design.