Proceedings of the 24th Meeting of the Special Interest Group on Discourse and Dialogue 2023
DOI: 10.18653/v1/2023.sigdial-1.20
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Leveraging Large Language Models for Automated Dialogue Analysis

Sarah E. Finch,
Ellie S. Paek,
Jinho D. Choi

Abstract: Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and understanding of conversational practices. Although recent research has focused on building specialized classifiers for detecting specific dialogue behaviors, the behavior coverage is still incomplete and there is a lack of testing on real-world human-bot interactions. This pa… Show more

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Cited by 2 publications
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