Leveraging Industry 4.0 technologies for sustainable value chains: Raising awareness on digital transformation and responsible operations management

Abstract

Practitioners, policy makers as well as scholars are increasingly focusing their attention on the promotion of sustainable practices that reduce the businesses' impacts on the environment. In many cases, they are well aware that manufacturers and their suppliers are resorting to lean management processes and Industry 4.0 (I4.0) technologies such as big data, internet of things (IoT), and artificial intelligence (AI), among others, to implement sustainable production models in their operational processes. This research utilizes an inductive approach to better understand how I4.0 technologies could result in increased organizational performance in terms of resource efficiencies, quality assurance as well as in environmentally sustainable outcomes, in the context of the automotive industry. The findings shed light on the relationship between I4.0 technologies, sustainable and lean practices of automakers of combustion engines, hybrid models and/or electric vehicles (EVs). In conclusion, this contribution puts forward an original conceptual framework that clearly explains how practitioners can avail themselves of disruptive technologies to foster continuous improvements in their value chain.