2016
DOI: 10.4236/ajor.2016.64026
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Leveraging Six Sigma Tools and Methodology to Improve Student English Language Performance at Elementary School

Abstract: Purpose: The purpose of this paper is to discuss how the Six Sigma (SS) methodology can be used to improve the performance of students in English as a second language and enhance the teaching process by utilizing quality tools in an educational environment. Design/Methodology/Approach: The paper uses the different quality improvement tools within the Define, Measure, Analyze, Improve and Control (DMAIC) phases to improve student performance in an English language class at a private school. Findings: Quality to… Show more

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Cited by 8 publications
(18 citation statements)
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“…In addition, the study conducted in Gaza strip banks revealed that they were committed to applying the LSS methodology in Controlling Internal Auditing Quality [22]. Arafeh (2016) found that introducing the Six Sigma DMAIC methodology is a good platform tool to improve the performance of student English language at Elementary School in Amman, Gordan [23].…”
Section: Resultsmentioning
confidence: 99%
“…In addition, the study conducted in Gaza strip banks revealed that they were committed to applying the LSS methodology in Controlling Internal Auditing Quality [22]. Arafeh (2016) found that introducing the Six Sigma DMAIC methodology is a good platform tool to improve the performance of student English language at Elementary School in Amman, Gordan [23].…”
Section: Resultsmentioning
confidence: 99%
“…Jack Welch, who was the person in charge of GE, made a huge profit by utilizing Six Sigma [26]. Six Sigma has increasingly begun to be adopted by many sectors such as healthcare, financial institutions, the construction industry, hospitality, and tourism, as well as government organizations [36]. Six Sigma's success in the industry and services sector has attracted scholars to apply the Six Sigma approach in the field of education [22], [37].…”
Section: Literature Reviewmentioning
confidence: 99%
“…Six Sigma has been used in the education sector since 2000 and has been successfully adopted in most areas of education [38]. Among the areas that can be improved by applying the Six Sigma approach are curriculum, infrastructure, student learning performance, academic achievement, learning community, as well as teaching and learning [36]. The results of the literature show that Six Sigma is an effective strategy to improve quality in educational institutions [39]- [41].…”
Section: Literature Reviewmentioning
confidence: 99%
“…Este proceso permite comprender a detalle el problema y es la base para crear una solución factible. [30].…”
Section: Dmaicunclassified