Key drivers of change today include rapid advances in computing and networking technologies, continuing growth of the information and knowledge economy and expectation of value-added personalised services. Related effects of environmental forces on the library and information profession include a convergence of interests around electronic delivery, a blurring of boundaries between professional specialisms and the emergence of composite services, combining libraries with other areas. Employment patterns and workplace practices have shifted towards project-based working and cross-functional teams. Vacancy advertisements for library and information workers reveal a wide range of job titles and a broader set of skills than sought historically in the sector. Research on skills needs and development priorities indicates that information professionals require a mix of specialist, generic, personal and contextualised knowledge and skills. Different models of professional competence are needed to help library and information professionals make sense of their position in the networked world, manage their own continuing development and define their unique contribution to their organisations and communities. Drawing on published literature and empirical evidence, this paper discusses the need for new conceptual frameworks and practical tools to enhance the employability of library and information professionals and presents some models developed for this purpose.
IntroductionAdvances in information and communications technology (ICT) have transformed the workplace, education and society over the last ten years. Castells argues that the Internet provides both the technological basis and the organisational form -the network -for the 'Information Age'.1 Ward outlines how ICT has been the key driver of change for information professionals and has had an accelerator effect on other developments, such as globalisation, intensifying competition, the information 'explosion', potential democratisation of information ('information for all') and knowledge and information-based differentiation as a source of strategic advantage.2 Lynch explains that ICT previously enabled automation and innovation in libraries, but has recently brought about transformation with the provision of online content, which includes both 'born-digital' material and digital versions of legacy collections.