Library Usability in Higher Education: How User Experience Can Form Library Policy

Wiles, Alison; Roberts, Stephen A.; Abdelnour-Nocera, José

doi:10.1007/978-3-642-41145-8_12

Cited by 4 publications

(2 citation statements)

References 11 publications

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“…Within the realm of university libraries, researchers have developed a great interest in user experience and usability to suit the desires of the end-users. Wiles, Roberts, and Abdelnour-Nocera [13] identified the university library's central impact and considered it the heart of the higher institutions of learning. With particular emphasis on how libraries can become virtually usable, they performed an exploratory study to investigate user experience and usability within the UK's universities library.…”

Section: User Experience and Usabilitymentioning

confidence: 99%

User Experience of Academic Library Websites

Samrgandi¹

2020

IJCSMC

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Despite the indispensable technological shifts, the success of a website is anchored on effectiveness, perception, valuableness, satisfaction, reliability, and efficiency dimensions. In this research, heuristic evaluation enabled to assess the primary content elements on academic library websites homepages. The heuristic method's findings were compared to taskbased usability tests. Usability heuristics results correlate to task-based usability testing findings by supplementing measurement of users' expectations in multifaceted magnitudes. Cultural and one's national origin determines students' assessment and usability of universities' libraries' websites to a great deal. Universities can benefit from optimized operational performance by upholding underlying principles of heuristic model to achieve exceptional outcomes. This study derives ultimate satisfactory consciousness that heuristic evaluation's principles guide to design an academic library's website that complements efficiency and satisfaction.

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Section: User Experience and Usabilitymentioning

confidence: 99%

User Experience of Academic Library Websites

Samrgandi¹

2020

IJCSMC

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“…Library Usability in Higher Education. Based in UK university libraries, Wiles et al (2012) in this study aims to find out how and to what extent user experience forms parts of university library policy, and how it can effectively be incorporated into it. The authors show that the creation of a library user experience policy begins with the identification of the social-technical gap between experiences and expectations.…”

Section: Hci and Usability Research In Educational Cultural And Publicmentioning

confidence: 99%

Human Work Interaction Design: An Overview

Gonçalves¹,

Campos²,

Clemmensen

2015

Human Work Interaction Design. Work Analysis and Interaction Design Methods for Pervasive and Smart Workplaces

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In this paper, we review research in the emerging practice and research field of Human Work Interaction Design (HWID). We present a HWID framework, and a sample of 54 HWID related papers from workshops, conferences and journals from the period 2009-2014. We group the papers into six topical groups, and then attempt to map these groups to the framework to find research gaps for future research. We find that the groups of papers cover all areas of the framework well for a variety of work and leisure domains. The area in strongest need for more research papers is the development of the holistic framework itself. Furthermore, much focus has been on studying design sketching or implemented systems-in-use, while little attention has been paid to mature design (prototypes) or early implementation (content templates). In conclusion, we recommend an update to the framework so that it can be also useful for research in prototyping and early organizational implementation.

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