“…On the basis of the MHN and the ERG theory, plenty of previous research related to community services has been referred to systematically classify residents’ demands. Community services in smart communities can be split into seven categories according to existing literature (i.e., smart business service [ 38 , 39 , 40 , 41 , 42 , 43 ], smart property service [ 38 , 39 , 40 , 44 , 45 , 46 , 47 , 48 ], smart emergency service [ 38 , 39 , 45 , 46 , 49 , 50 ], smart medical care service [ 38 , 45 , 51 , 52 ], smart elderly care service [ 38 , 39 , 53 , 54 , 55 , 56 , 57 ], smart communication service [ 39 , 40 , 45 , 58 ], and smart government service [ 40 , 44 , 58 , 59 , 60 , 61 , 62 ]), and there are a variety of services within each category [ 38 , 44 , 58 ]. A list of these services is provided in Table 1 (Detailed information about different types of community services can be seen in Supplementary File S1 ).…”