Linking empowerment, engagement, communication and organizational health: moderated mediation model

Abstract

Purpose This paper aims to examine the factors that mediate and moderate the relationship between psychological empowerment and organizational health. Specifically, work engagement is posited to mediate the relationship between psychological empowerment and organizational health and organizational communication to moderate the relationship between psychological empowerment and work engagement. Design/methodology/approach Data were collected from 524 scientists belonging to 10 laboratories of CSIR – an Indian R&D organization. For statistical analysis of moderated-mediation model, hierarchical multiple regression and process macro for SPSS was used. Findings Results revealed that work engagement was found to mediate the positive relationship between psychological empowerment and organizational health and organizational communication moderated the influence of psychological empowerment on work engagement. Results of moderated-mediation revealed that mediation of work engagement was moderated by organizational communication such that at higher levels of communication, the mediating effect of work engagement became stronger. Originality/value This study extends the understanding of the organizational health concept by studying the mediating effect of work engagement being moderated by organizational communication and its subsequent impact on organizational health.

High-impact communication in nursing leadership

“…16 Organizational health research on the mediating effect of communication found that frequent and higher levels of organizational communication increased employee engagement. 17 Another form of communication is electronic text messaging. Staff in acute care settings frequently have devices for text messaging.…”

“…Starc and colleagues found that emails were the primary mode of communication among top nurse leaders, whereas midlevel leaders used face-to-face communication more often 16. Organizational health research on the mediating effect of communication found that frequent and higher levels of organizational communication increased employee engagement 17…”

Motivating language and employees’ need satisfaction to service quality: conservation of resources and speech act theories

“…Lolli (2013, p. 295) also stated that “hospitality managers spend as much as 80% of their day interpersonally communicating with others.” In another survey by Buhler and Worden (2013), poor employee communication costs businesses an average of US$ 62.4m annually. In any difficult situation, communication is an essential leadership skill to reduce employee tension and anxiety and foster trust (Dirani et al , 2020; Orangefiery, 2020; Rabiul et al , 2023; Singh, 2021).…”

Demystifying Organizational Health: What Is It And Why Does It Matter?

“…x Fact-Findings from a study by Singh (2022) depict that the practice of organizational health and well-being leads to psychologically empowered employees, which in turn creates positive feelings and increases work engagement, contributing towards a conducive work environment, with organizational communication moderating these effects.…”