“…From the above, it can be expressed that internal corporate social responsibility, consists of those practices that are directly related to the work, physical and psychological environment of employees (Giang and Dung, 2022;Luu, 2020;Ramdhan et al, 2022). This type of responsibility is manifested in the interest in the health and well-being of workers, their training and participation in the business, equal opportunities, work-family reconciliation, among other aspects (Belay et al, 2023). Therefore, social responsibility is inconceivable without socially responsible management implemented on internal stakeholders (Wut and Ng, 2023) which, for this study, concerns the administrative staff of a higher education institution.…”