Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan

Abstract

The present study aimed to examine the mediating role of organizational learning in the relationship between knowledge management and organizational performance in HEIs, KP, Pakistan. Teachers working in the Universities were considered the sample (n=338) of the study. A structured questionnaire comprised items about research variables administered in order to collect data. Baron and Kennys (1986) four-step models applied through Preacher and Hayes (2013) Process macro as a data analysis technique. The current study results show that organizational learning acts partially mediates in the association between KM and OP. Moreover, enriching the literature on this understanding, the present study is also of value in managerial perspective as it helps increase higher education institutions (HEIs) knowledge on how to boost and enhance the performance of the organization by engaging in KM activities.

Impact of Human Resource Management Practices on Sustainable Competitive Advantages for the Universities of Pakistan Keeping Knowledge Management Capacity as Mediator

“…On the other hand perfect mediation was noted for HRM practices and Innovation & Creativity through KMC. These results are in line with the previous finding of K. Rehman et al (2019) stating that the knowledge resources of educational institutions can develop innovative courses, promote knowledge sharing, and help in gaining competitive advantage.…”

“…Omotayo (2015) called knowledge equivalent to power and defined that "management of knowledge is the key to power" (p-2). The institutions of higher education in developing countries like Pakistan are important for national economy (K. Rehman, Khan, & Javed, 2019) and measures to maximize the performance are of vital importance in today's emerging economy of knowledge, for attaining and maintaining the competitive advantages (Pasha, 2012). The institutions of higher education create, maintain, and share knowledge and information, with the help of knowledge management capacity (KMC).…”

“…The institutions of higher education create, maintain, and share knowledge and information, with the help of knowledge management capacity (KMC). This enables them to perform innovative activities while imparting knowledge among future generations with the help of advanced courses and better services (K. Rehman et al, 2019). According to Rasheed and Guo (2020) "Pakistan is still in early phase of understanding the knowledge management implications" (p-1).…”

Impact of knowledge management capabilities on organisational performance in construction firms: the mediating role of innovation

“…According to various frameworks, the impact of KM has been evaluated by several researchers. Rehman et al (2021) empirically observed how KM affects an organisation's learning and that knowledge acquisition and application were the most crucial factors in determining an organisation's performance. Singh et al (2021) examined the relationships between an organisation's innovation performance and KM techniques.…”

“…KMC, in its modern form, comprises the development of modern technological means, a proper environment for the utilisation of this technology, information acquisition and utilisation of the information (Bloom et al , 2016; Rashid et al , 2021). Organisational performance often aligns with the organisation’s KMC and knowledge-oriented leadership (Rehman et al , 2021). Acquiring KMC through knowledge and modern technologies associated with the process has become a prime focus for many organisations (Imran et al , 2022).…”