Linking Organisational Factors and Patient Care: Does Healthcare Workers’ Well-being Matter?

Teoh, Kevin; Hassard, Juliet

doi:10.1007/978-3-030-60998-6_4

Cited by 6 publications

(5 citation statements)

References 68 publications

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“…The current study extends on previous studies by presenting physicians' experience of the pandemic, which is valuable to the preparedness for future crises. Moreover, it contributes valuable knowledge to the research field linking physicians working conditions to delivering safe care (Teoh et al, 2021;Teoh and Hassard, 2020). This link is essential when preparedness plans are written and implemented.…”

Section: Discussionmentioning

confidence: 99%

“…Moreover, it contributes valuable knowledge to the research field linking physicians working conditions to delivering safe care (Teoh et al. , 2021; Teoh and Hassard, 2020). This link is essential when preparedness plans are written and implemented.…”

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

“…Plenty of evidence acknowledges the importance of healthcare personnel's working conditions and, more specifically, their health for the provision of safe care (Løvseth and de Lange, 2020;Montgomery et al, 2020;Parkinson, 2018;Teoh and Hassard, 2020). Leo et al (2021) show in their review that an increased risk of burnout in healthcare personnel, such as that during the COVID-19 pandemic, carries with it a negative effect on the provision of care and efficiency of the healthcare system.…”

Section: Introductionmentioning

confidence: 99%

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Physicians' experiences of challenges in working conditions related to the provision of care during the initial response to the COVID-19 pandemic in Sweden

Nilsson

Landstad

Ekberg

et al. 2022

IJHG

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PurposeThis aim of this study was to explore how hospital-based physicians in Sweden experienced the challenges in working conditions related to the provision of care during the initial response to the COVID-19 pandemic in 2020 when hospitals transitioned to pandemic care.Design/methodology/approachThe study has a qualitative design. Twenty-five hospital-based physicians were interviewed about their experiences from working in a hospital while healthcare organisations initially responded to COVID-19 pandemic in 2020. A thematic analysis was used to analyse the empirical material.FindingsThe analysis resulted in four themes: involuntary self-management, a self-restrictive bureaucracy, passive occupational safety and health (OSH) management, and information overload. These themes reflect how the physicians perceived their work situation during the pandemic and how they tried to maintain quality care for their patients.Practical implicationsThe study gives valuable insights for formulating preparedness in regard to crisis management plans that can secure the provision of care for future emergencies in the healthcare services.Originality/valueThis paper shows that a crisis management plans in the healthcare services should include decision structures and management, measures of risk assessment and OSH management, and the maintenance of personnel wellbeing. A prepared healthcare management can preserve quality care delivery while under crisis.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Physicians' experiences of challenges in working conditions related to the provision of care during the initial response to the COVID-19 pandemic in Sweden

Nilsson

Landstad

Ekberg

et al. 2022

IJHG

View full text Add to dashboard Cite

show abstract

“…The aforementioned is exacerbated by solutions to the problems of healthcare worker wellbeing that valorise individual over organizational and system level approaches (Montgomery et al, 2019 ). Not surprisingly, such continuous depredation of our health professionals will ultimately be visited upon patients (Teoh and Hassard, 2020 ). There is a growing call for the meaningful engagement of patients and the public in healthcare delivery and design (Boger et al, 2015 ).…”

mentioning

confidence: 99%

Editorial: Integrating Healthcare Worker Wellbeing and Clinical Practice: Sisyphean Task or Reconcilable Duty?

2022

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Well-Being, Patient Safety and Organizational Change: Quo Vadis?

Montgomery

2020

Connecting Healthcare Worker Well-Being, Patient Safety and Organisational Change

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Linking Organisational Factors and Patient Care: Does Healthcare Workers’ Well-being Matter?

Cited by 6 publications

References 68 publications

Physicians' experiences of challenges in working conditions related to the provision of care during the initial response to the COVID-19 pandemic in Sweden

Physicians' experiences of challenges in working conditions related to the provision of care during the initial response to the COVID-19 pandemic in Sweden

Editorial: Integrating Healthcare Worker Wellbeing and Clinical Practice: Sisyphean Task or Reconcilable Duty?

Well-Being, Patient Safety and Organizational Change: Quo Vadis?

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