Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy

Abstract

Applying the conservation of resource resources theory and the self-efficacy theory, this study investigates the relationship between supervisor incivility, self-efficacy, cynicism and the job embeddedness of employees in the hotel industry. The role of self-efficacy, as an important variable that mediates the relationship between the predictor and the criterion variable, is significantly evaluated. A non-probability sampling technique was used to collect 245 questionnaires from frontline employees of five and four-star hotels in Nigeria. The findings reveal that supervisor incivility has a negative effect on self-efficacy and a positive effect on cynicism, and that self-efficacy negatively affects cynicism. There was no significant relationship with job embeddedness in the study. Importantly, the investigation establishes that self-efficacy is a mediating variable between supervisor incivility and cynicism. The study noted the importance of adopting a policy that introduces periodic seminars and professional training for both employees and supervisors, as a means for curbing incivility and cynicism. The study concludes with theoretical and practical implications, leaving room for further investigation

Your Care Mitigates My Ego Depletion: Why and When Perfectionists Show Incivility Toward Coworkers

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Can Website quality Moderate the Relationship between Information‐task‐fit and Electronic word of mouth?

“…For the three variables, all the loadings loaded in their right proportion ranging from .896 to .505. The model fit statistics ( x 2 = 241.88, df = 62, CFI = .950, GFI = .943, AGFI = .916, IFI = .961, SRMR = 0.13, RMSEA = 0.06) shows a good fit (Alola, Asongu, & Alola, 2019; Alola, Avci, & Ozturen, 2018). In addition, for the composite reliability (CR) and the average variance extracted (AVE) were all observed.…”

The impact of head teacher incivility on teacher engagement and safety behavior in secondary schools: the mediating role of perceived insider status

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