Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity

Wang, Chung Jen; Tsai, Huei Ting; Tsai, Ming Tien

doi:10.1016/j.tourman.2013.05.008

Cited by 381 publications

(369 citation statements)

References 60 publications

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“…Innovation refers to the fulfillment of novel ideas held within an organization [2,17,22,34,35]. These ideas address issues that encourage new administration processes that mobilize support for change, that increase the need to overcome challenges and that involve individuals within organizations; in addition, all of these ideas can equally contribute to innovation [24,27]. Thus, a large body of research has attempted to identify the structural components of innovation [2,17,22].…”

Section: Literature Reviewmentioning

confidence: 99%

“…Because of prosperous growth in the hospitality market, hospitality management programmers are some of the most rapidly growing majors in Taiwan [27,86,87]. However, a large gap exists between universities and the practical industry.…”

Section: School Educationmentioning

confidence: 99%

“…In addition, it is understood that the determinants of innovative service quality improvement rely on organizational implementation [5,[21][22][23]. Hotel company attitudes can play vital roles in the success of innovation adoption and sustainable relevant practices [24][25][26][27][28]. Accordingly, the objectives of our study are two-fold.…”

Section: Introductionmentioning

confidence: 99%

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The Role of Sustainable Service Innovation in Crafting the Vision of the Hospitality Industry

et al. 2016

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Abstract:The purpose of this study was to examine the key characteristics of sustainable service innovation in the hospitality industry. We conducted a content analysis based on the interview records for 17 experts (including three academic scholars, three government officers and 11 top-level managers) with an average of 20 years of experience in the hospitality management domain in Taiwan. The analytical results conform to Amabile's (1988) componential theory of creativity and innovation and show that 11 characteristics are major indicators of sustainable service innovation in the hotel management field. These include the following characteristics: market position, customer satisfaction, service orientation, environmental thinking, employee involvement, incentive mechanism, human resource development, environmental services, cultural resource management, government policy and school education. Accordingly, using the integrated theory of sustainable service innovation and professional opinions from experts, we provide theoretical and practical implications for current and future trends on sustainability and innovation in the hospitality industry.

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Section: Literature Reviewmentioning

confidence: 99%

Section: School Educationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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The Role of Sustainable Service Innovation in Crafting the Vision of the Hospitality Industry

et al. 2016

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“…They also found that transformational leaders positively influence the creativity and creative self-efficacy of employee. In their empirical study [24] found that the transformational leaders of international Taiwanese hotels predict employee creativity. Indian study by [25] found that transformational leaders can enhance the creativity of employee at job.…”

Section: Transformational Leadership and Employee Creativitymentioning

confidence: 99%

Effect of Transformational Leadership on Employee Creativity through Organizational Commitment

Safdar¹,

Liu²

2018

International Journal of Managerial Studies and Research

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“…The issue of employee creativity in hospitality industry has been addressed by a number of researchers (Wong, Pang 2003;Wong, Ladkin 2008;Hon 2012;Slåtten, Mehmetoglu 2011;Hon et al 2013;Wang et al 2014). However, to our knowledge, there are no studies on employee creativity in hostels.…”

Section: Introductionmentioning

confidence: 99%

Creativity in Hospitality Industry: Study of Hostels in St. Petersburg

Borovskaya

Dedova

2014

Coactivity: Philosophy, Communication

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The aim of this study is to explore dimensions of creativity in hostels managerial practices taking the example of St. Petersburg. Within the study 72 semi-structured interviews were conducted with owners and employees of hostels during October-November 2012. The findings of the study identify four main managerial activities as key elements of creativity in hostels. They are: targeted recruitment, segmentation of customers, organization of space, and organization of communications both with internal and external stakeholders.

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Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity

Cited by 381 publications

References 60 publications

The Role of Sustainable Service Innovation in Crafting the Vision of the Hospitality Industry

The Role of Sustainable Service Innovation in Crafting the Vision of the Hospitality Industry

Effect of Transformational Leadership on Employee Creativity through Organizational Commitment

Creativity in Hospitality Industry: Study of Hostels in St. Petersburg

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